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7b Participants and host families are expected to do their best to maintain a mutually respectful relationship and to take each otherâs point of view into account, to achieve everyday harmony in the home. 7c Problems which arise due to cultural differences may be mediated by experienced staff from the EIL UK office. 7d The Independent Listener is an important resource for the participant and they should be reminded to call if they are feeling overwhelmed. 7e All concerns should be reported to EIL UK at an early stage so that support can be provided. This support may be for the host family, the participant, school issues, or problems with logistics, transport, medical services, finding a language tutor, etc. 7f All participants, host families, schools, local representatives and staff may revert to the EIL UK Complaints Procedure for more serious matters. 7g Participants and host families have an equal right to contact EIL UK for support. 7h Host families, participants and schools are all part of the evaluation cycle as we strive to deliver an outstanding programme for all individuals and groups. HOST FAMILY AGREEMENT 2014-15 I confirm that I have read and understand the contents of the Host Family Agreement, the EIL UK Child Protection Policy and Complaints Procedure: Host Family Name: __________________________________ Signed: __________________________________ Date: __________________________________ journeys that broaden minds Experiment in International Living UK 17 Graham Road, Malvern, Worcestershire, WR14 2HR, UK Telephone 00 44 (0)1684 562577 www.eiluk.org email: info@eiluk.org HOST FAMILY AGREEMENT EIL UK is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all host families to share this commitment. Host families should share the vision of EIL UK that by living and learning together, we can work towards a more tolerant and understanding world. This document outlines the responsibilities of host families, programme participants and EIL UK to ensure that young people coming to the UK to participate in cultural exchange programmes have a successful and fulfilling experience. Please read this document and sign and return the second copy to confirm your acceptance of this agreement and the standards expected of host families. Host families complete a comprehensive application form and their home is subject to an inspection. Before acceptance as a host family everyone over 18 will be expected to have a satisfactory Enhanced Disclosure and Barring Service certificate (police check). 1. Host families: 1a EIL will make every effort to match a participant to the needs and interests of the host family, but cannot make decisions based on race, cultural identity, religious background or sexual orientation. This would breach the law of England and Wales. 1b Host families should respect the participantâs different cultural background and be sensitive to their needs. They need to show tolerance and respect for cultural or religious differences. 1c For the High School Programme, host families must be prepared to make a commitment for the full academic year but EIL can help with short stay substitute families should a family emergency arise. 1d Host families are expected to show due concern for the welfare, safety and security of the participant during their stay and report any concerns to the Local Representative promptly. 1e Host families must speak English as the first language within the home. 1f Host families receive an expenses payment for providing a home and hospitality to international participants. Responsibility for declaring this income to HMRC rests with the host family. 1g Host families must provide the participant with a key or someone must be at home to open the door. 1h The host family will provide clean and comfortable accommodation for the participant. Their privacy should be respected. 1i Participants should have easy access to bathroom facilities and regular access to laundry facilities. 1j There should be morning and evening access to the bathroom and a shower or bath every day. If you donât want participants to use the bath or shower after a certain time, please explain this clearly to them at the start of the placement. 1k On a weekly basis, the host family should provide clean towels and bed linen. 1l Upon arrival, the host family will take the time to explain their house guidelines to the participant and agree together on any basic rules which will help the placement run smoothly.