[Vtiger Bytes]Elevate Customer Interactions with Context-driven Prompts

Dear {NAME}, Responding to customer queries without full context is like solving a puzzle with missing pieces. That's why context is key, especially for your AI assistants. We've upgraded our Prompt Builder, allowing you to integrate related record fields when crafting AI prompts easily. This ensures your AI generates accurate and personalized responses. Use cases include: - Sales: Calculus AI suggests upsell or cross-sell opportunities based on past purchases. - Support: The bot shares the ticket or order status during chats after customer verification. Privacy First Vtiger's Data Shield masks sensitive information, ensuring secure, context-aware AI responses. This dispatch also contains the following: - Feature Announcements - OTP Rules Booster: You can add multiple OTP validation rules for flows where the CRM user must enter the OTP to update a record. - DMARC Authentication Update: The DMARC security authentication block is now available on the Email Settings page to help you configure the DMARC record for your domain. - Image Upload Restrictions: Due to security concerns, the images and attachments you have uploaded to the RTE will be visible only inside the CRM. - Blog: Learn how to [unify your data ecosystem with Vtiger Data Source Designer](. - Vtiger Academy: Sign up for [Vtiger Academy]( our one-stop destination, to learn all Vtiger CRM features. [Read More]( 22028 Lindy Lane | Cupertino, CA 95014 You're receiving this email because you have opted into our email newsletter. 2024 © Vtiger Systems All rights reserved | [Email Preferences]( | [Privacy Policy]( | [Unsubscribe](