Newsletter Subject

Twitch.tv Password Reset to Protect Your Account

From

twitch.tv

Email Address

no-reply@twitch.tv

Sent On

Tue, Jun 4, 2019 09:36 PM

Email Preheader Text

Hello {NAME}, Your security is important to us. As a part of helping you keep your account safe, we

[Twitch](=/139749735/458ca943d3c1a7d08a523eff63477ee6cdd457fa?ignore_query=true&tt_content=compromised_accounts&tt_email_id=b877830a-b0db-404f-9859-5439d28e547d&tt_medium=email) Hello {NAME}, Your security is important to us. As a part of helping you keep your account safe, we regularly monitor logins looking for suspicious activity. Based on this monitoring, we believe an unauthorized person has accessed your account. For your security, we have logged you out of all sessions. You will be required to change your password the next time you log in. There has been no security issue with Twitch. This unauthorized party guessed or obtained your password via some other means. Some techniques include using malicious software to capture a user’s keystrokes, trying common or reused passwords, and sending fraudulent emails to request account information. We recommend you: - Use a password that is unique to Twitch. - Enable two-factor authentication. If your password were to be compromised in the future, your account could not be accessed without also supplying the unique code sent to your mobile phone on each login. You can enable two-factor authentication by signing into Twitch, navigating to the Security section in Settings, and selecting “Enable Two-Factor Authentication.” - Don’t reuse the same password on multiple services. If you are using the same password for other services today, we recommend you instead use a password manager like 1Password or LastPass. If you are unable to login to your account or change your password, we recommend contacting us by [opening a ticket](/139749735/0e9cfbdf3527c0014cf7a5b6da9b782287f474c3/legacyPath?custom_domain_target_url=https%3A%2F%2Fhelp.twitch.tv%2Fs%2Fcontactsupport) if you haven’t already done so. Sincerely, Twitch Support © 2019 Twitch. All Rights Reserved.

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