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Everything you need to know about AI implementations for voice self-service

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tmcnet.com

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info@tmcnet.com

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Fri, Dec 4, 2020 06:39 PM

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Having trouble viewing this email? . On-Demand Webinar this discussion on the 4 most important lesso

Having trouble viewing this email? [View online](. On-Demand Webinar [Lessons Learned from 100 Conversational AI Implementations]( [Watch]( this discussion on the 4 most important lessons learned from 100 conversational AI implementations for voice self-service that outperforms live agents. Hear real-world examples from leading companies and get a peek into the bleeding-edge of AI for CX. - The key thresholds for AI transformation - What are guardrails and why do they matter for CX - The latest in how companies are using data to fuel AI interactions - Key CX functions to design and manage self-service applications eBook: [2]( [The Ultimate Guide to AI Self-Service Without Compromise]( With over 100 conversational AI deployments and nearly a dozen in the Fortune 500, this eBook shares our most important insights to self-service that works and is packed with real-world customer examples. This eBook Includes: - Key thresholds for identifying change across voice and chat - 15 real-world examples of AI-powered virtual agents outperforming live agents - The importance of guardrails, business rules, and “swim lanes” for the virtual agent - CX functions required to wield the conversational AI toolkit [1]( Sponsored by: //www.tmcnet.com/ This email was distributed by: Technology Marketing Corporation, 2 Trap Falls Road, Suite 106, Shelton, CT 06484 As a valued reader or attendee of TMC's publications and events, you will occasionally receive carefully-screened offers and free product information via email. If you no longer wish to receive this type of email, please go to to adjust your preferences.

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