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Layoffs and goodbyes

From

substack.com

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sinhaji@substack.com

Sent On

Fri, Sep 6, 2024 07:07 AM

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Is Klarna showing the future of SAAS Apps? ? ? ? ? ? ? ? ? ? ? ? ? ?

Is Klarna showing the future of SAAS Apps? ͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­͏   ­ Forwarded this email? [Subscribe here]() for more [Layoffs and goodbyes]( Is Klarna showing the future of SAAS Apps? Sep 6   [READ IN APP](   Leading global payment provider, Klarna is: - Planning to lay off 50% of its workforce and replace them with Gen AI implementation - is letting of Salesforce and also Workday SAAS apps [Upgrade to paid]( CEO Sebastian Siemiatkowski said that the company is shutting down its software as a service provider (SaaS) Salesforce and within a few weeks will shut down Workday. There are large ongoing internal initiatives that are a combination of AI, standardization, and simplification. As an example, we just shut down Salesforce. Within a few weeks, we will shut down Workday. We are shutting down a lot of our SaaS providers, as we are able to consolidate," said Siemiatkowski on a conference call ([via]( Layoffs Klarna is doubling down on AI implementation. The company plans to leverage advanced machine learning algorithms and natural language processing to automate a wide range of tasks, from customer service to credit risk assessment. This move is aimed at increasing efficiency, reducing operational costs, and potentially improving the accuracy of decision-making processes ([via](. --------------------------------------------------------------- Too early to say whether Klarna’s actions are a norm or an exception - but given the current sentiment against bloated SAAS, looks like we are at the end of SAAS 1.0? [Share]( What would AI + SAAS opportunities look like? I’d love to hear from you if you have a strong take on it. Is it service as a software? Well, VCs would love to think so but look at the market reality - very few projects are moving from PoC to production and even giant service providers like Infy are struggling with this. You're currently a free subscriber to [Ashish Sinha: On startups, AI and Platforms](. For the full experience, [upgrade your subscription.]( [Upgrade to paid](   [Like]( [Comment]( [Restack](   © 2024 Zakti Techmedia Private Limited 677, 27th main, HSR Layout, Bangalore-560102 [Unsubscribe]() [Get the app]( writing]()

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