Your workers are feeling lonely. Here's what to do | practice | Motivational mistruths that can come from AI
Created for {EMAIL} | [{NAME}]( at [{NAME}](
[For more relevant content - Update Your Profile]( | [Web Version]( September 28, 2023
CONNECT WITH SMARTBRIEF [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE](
[] Leading the Way
[] [Your workers are feeling lonely. Here's what to do](
[Your workers are feeling lonely. Here's what to do]( (FG Trade/Getty Images)
It's said that it's lonely at the top, but recent data shows about half of workers say they feel lonely, and leaders can help remedy this by creating an inclusive work culture, encouraging socialization and offering chances to interact through mentorships, celebrations or other gatherings, write academics Shea Fan, Fei Zhu and Margaret Shaffer. "These investments in alleviating workplace loneliness will result in employees having a stronger sense of belonging to organizations and being more productive," they write. Full Story: [The Conversation]( (9/25)
[LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: You don't have to wait for your employer to create chances to connect with others, [write Fan, Zhu and Shaffer](. They offer three strategies, including evaluating what kind of relationships you want to develop and seeking out daily opportunities to make connections. [] SmartBrief on Leadership
[] [Motivational mistruths that can come from AI](
[Motivational mistruths that can come from AI]( (Ivan Bajic/Getty Images)
An internet search on ways to motivate employees often leads to misinformation or unproven ideas, just one example of how artificial intelligence can lead us astray, writes Susan Fowler, an author and the founder of Mojo Moments and MojoCoach. Some of the incorrect information Fowler found: the idea that rewards are effective motivators, that asking workers what they want elicits their real needs and that Maslow's hierarchy of needs is a proven theory. Full Story: [SmartBrief/Leadership]( (9/27)
[LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: "Be discerning. [Take the time to validate so-called truths.]( Don't assume that the advice you're reading is good," Fowler advises. Rely on more reliable resources from scientific research. [] [Read more]( from Susan Fowler on SmartBrief on Leadership [] Smarter Communication
[] [Handling communication during a cyberattack](
Organizations face significant challenges during a cyberattack, including the loss of internal and external communication systems and internal staff coordination, Aarhus University professor Winni Johansen and research intern Marit Lott write. During an attack, prioritize improvisation and resilience, establish alternative communication channels and coordinate response efforts efficiently, they advise. Full Story: [Blog of the Institute for Public Relations]( (9/25)
[LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Put it into practice: Prepare for cyberattacks in several ways, such as staff cyberawareness programs and simulations, and encourage colleagues to contribute suggestions. [Put a cloud-based alternative platform in place]( for critical communication, and make sure the communications department -- not just IT -- is part of the aftermath, Johansen and Lott say. Free eBooks and Resources Free eBooks and resources brought to you by our sponsors - [AI Terms Cheat Sheet](
- [Getting Started with Apache Hadoop](
- [12 Ways to Approach the Cybersecurity Skills Gap Challenge in 2023](
- [Data Center Acronyms Cheat Sheet](
- [6 Worthless Security Tactics That Won't Go Away]( [] Future of Work Your work future could include ...
[] -
[Why the flexible gig economy needs more structure]( Entrepreneur (9/21)
[] -
[How to prepare for rising number of older employees]( WorkLife (9/26)
[] -
[Why leaders should put more focus on belonging]( Fast Company (tiered subscription model) (9/26)
[] In Their Own Words
[] [Executive offers lessons in leadership and humility](
Nikole Reed, regional vice president of INFINITI West, a division of auto company Nissan, said she has learned that leadership is a journey that requires one to delegate, hire the right people around them and involve them in the decision-making process. "I like to get buy-in from my team because that aligns everyone, and sometimes they have great ideas. I don't have the best ideas about everything," Reed says. Full Story: [Forbes (tiered subscription model)]( (9/26)
[LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion
[] [When "you're welcome" wears out its welcome](
[When "you're welcome" wears out its welcome]( (Pixabay)
"You're welcome" is often an automatic response when we're thanked, but the influence of millennials means more customer service reps are replying with such phrases as "no problem" and "mmhmm." Some millennials say they don't use "you're welcome" because they feel it has a passive-aggressive tone since their parents used it sarcastically. Full Story: [Insider]( (9/26)
[LinkedIn]( [Twitter]( [Facebook]( [Email]( [] SmartBreak: Question of the Day
[] Kentucky Fried Chicken served a finger lickin' bucket of chicken from its first franchise opened in 1952 in what city? [Vote]( [Akron, Ohio]( [Vote]( [Salt Lake City]( [Vote]( [Lexington, Ky.]( [Vote]( [San Bernardino, Calif.](
[] About The Editor
[] Candace Chellew
Candace Chellew Chellew
My mother would roll in her grave now if she knew [I failed to say, "You're welcome,"]( when someone thanked me. However, I tend to say, "No problem" or "Sure thing" when thanked. In Slack messages, I'm also more likely to use the shorthand of "yw" instead of taking the time to type out, "You're welcome." How do you react when thanked? Do you still use "You're welcome" or a different reply? [Tell me about it](mailto:candace.chellew@futurenet.com). If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. What topics do you see in your daily work that I should know about? Do you have praise? Criticism? [Drop me a note](mailto:candace.chellew@futurenet.com). And remember, send me photos of your pets, your office and where you spend your time off.
[LinkedIn]( [Twitter]( [Facebook]( [Email](
Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free.
Help Spread the Word
[SHARE](
Or copy and share your personalized link:
smartbrief.com/leadership/?referrerId=japnABMSAp [] [] Everything I do stems from a great passion combined with an almost maniacal attention to detail.
[Giorgio Armani](,
fashion designer [LinkedIn]( [Twitter]( [Facebook]( [Email](
SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio](
[Sign Up]( | [Update Profile]( | [Advertise with SmartBrief](
[Unsubscribe]( | [Privacy policy](
CONTACT US: [FEEDBACK](mailto:leadership@smartbrief.com) | [ADVERTISE](mailto:lengel@smartbrief.com)
SmartBrief, a division of Future US LLC ©
Full 7th Floor, 130 West 42nd Street, New York, NY, 10036