3 types of conflict your workplace might be ignoring

How to keep your anxiety from affecting the team | Read more from Marlene Chism on SmartBrief on Leadership | Commutes are just one puzzle of post-pandemic work Created for {EMAIL} | [{NAME}]( at [{NAME}]( [For more relevant content - Update Your Profile]( | [Web Version]( July 6, 2021 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE](  [] Leading Edge [] [How to keep your anxiety from affecting the team]( When feeling anxious, pause to recognize your emotions deliberately interrupt your negative thought pattern and change locations, such as with a walk, to clear your head, writes Know Your Team CEO Claire Lew. "We literally must stop and slow down as a leader, if we are to truly lead well when we're experiencing leadership anxiety," Lew writes. Full Story: [Know Your Team]( (7/1) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [3 types of conflict your workplace might be ignoring]( Workplace conflict is often exacerbated by a failure to confront it, such as when a leader is insecure or a star performer's behavior needs addressing, writes Marlene Chism. Such situations need coaching on problem-solving and decision-making skills. Full Story: [SmartBrief/Leadership]( (7/6) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Read more]( from Marlene Chism on SmartBrief on Leadership Sick of biased news? 1440’s got you covered 1440 is the fastest way to an impartial point-of-view. The team at 1440 scours over 100+ media sources ranging from culture and science to sports and politics to create one email that gets you all caught up on the day's events in 5 minutes. It's 100% free, [so sign up for 1440 here.]( ADVERTISEMENT [] Strategic Management [] [Commutes are just one puzzle of post-pandemic work]( Studies are mixed on how commutes affect productivity and innovation, although cultivating the right mindset could help employees regardless of their commute, writes Adi Gaskell. One reminder for all managers is to remember that the post-pandemic workplace has "thousands of combinations of situations" that affect employees and how and where they excel, writes Wally Bock. Full Story: [The Horizons Tracker]( (7/2), [Three Star Leadership]( (7/1) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Smarter Communication [] [Why 3 is a magic number when you communicate]( Take a lesson from comedians and communicate in sets of three, easy-to-remember messages, which can help reinforce your point. "Rather than having five, seven or 10 priorities for your team, have three," writes John Millen. Full Story: [John Millen blog]( (7/3) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] SmartPulse [] How do you react when someone is overly critical of your work? I seek to fully understand any and all feedback I receive 32.56% I look for major issues but tend to ignore smaller criticisms 45.84% I tend to be dismissive of what feels like overly critical remarks 17.44% I blow it off. I have work to do and don't have time for excessive criticism 4.16% [] Feedback matters. Whether you like the feedback or not, you'd do well to at least consider it. It's challenging for people to provide feedback, and the vast majority don't unless it's a major issue. So figure for each person providing feedback, five others are too uncomfortable to offer the same thoughts. If an issue comes up, you'd do well to evaluate it and put it in the proper perspective. Don't oversteer though -- you don't have to act on every piece of feedback you receive. Sometimes they're just style or personality differences that lead to the feedback. Act on items of substance and file away other seemingly smaller feedback. But if you begin to see patterns in that smaller feedback over time, assess whether it's a bigger trend you need to act on. Regardless of the situation, beware of dismissing feedback at your own risk. -- Mike Figliuolo is managing director of [thoughtLEADERS](, which includes TITAN -- the firm's e-learning platform. Previously, he worked at McKinsey & Co., Capital One and Scotts Miracle-Gro. He is a West Point graduate and author of three leadership books: ["One Piece of Paper,"]( ["Lead Inside the Box"]( and ["The Elegant Pitch."]( [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] POLL QUESTION: When mediating conflict where the parties simply will never agree, what do you do? [Vote]( [Tell them pointedly you don't see a solution and that they should each go their own direction]( [Vote]( [Work even harder to find a middle ground. There has to be something to do!]( [Vote]( [Call for assistance from a more skilled mediator]( [Vote]( [Hope they see it's an intractable situation and decide to end things on their own]( [] In Their Own Words [] [Leadership lessons from mountain climbing]( Werner Berger, who began climbing mountains when he was 55, says great leaders get out of their comfort zone and develop their inner life. "You only have this moment and this time to enjoy," he says. Full Story: [Extreme Leadership]( (7/2) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [What is the path to addressing racism?]( Individuals, business and society can only address racism after recognizing it exists, exploring root causes and being willing to do what's necessary to heal it, writes Robert Livingston of Harvard Kennedy School. "Often problems are left unsolved not because of a lack of strategy, but because of a lack of willingness to engage and exert effort," he writes. Full Story: [Next Big Idea Club Magazine]( (7/1) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [What does Henry Ford have to do with your cookout?]( Henry Ford's search for a wood supplier for his Model T cars led to the invention of charcoal briquets made from extra sawdust and tar, which were sold at dealerships as Ford Charcoal. "The birth of the product was so tied to the Ford Motor Company that before the company took on the Kingsford name in the 1950s after the company was sold, the offering was sold as Ford Charcoal," Ernie Smith writes. Full Story: [Tedium]( (7/2) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Most Read by CEOs The most-clicked stories of the past week by SmartBrief on Leadership readers [] - [Take control of your life by reclaiming your time]( Leadership Freak [] - [What others think of you is less important than you believe]( Gregg Vanourek [] - [7 strategies to stay grounded in the present moment]( Leadership Now [] - [How a broom can help measure leadership effectiveness]( Lead Change [] - [Are you a "diminisher" or a "multiplier" as a leader?]( Financial Post (Canada) [] About The Editor [] James daSilva James daSilva Hi, it's your SmartBrief on Leadership editor! I've had the great fortune of editing this email for nearly 10 years. Before that, I was a copy editor, including at a small daily newspaper in upstate New York. Thank you for reading and subscribing. I know you don't need to read SmartBrief on Leadership. Rather, you're here because you're on the lifelong journey of being a better leader, communicator and thinker. If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. What topics do you see in your daily work that I should know about? Do you have praise? Criticism? A favorite story from The Onion? [Drop me a note.](mailto:jdasilva@smartbrief.com) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] Kindness enriches our life; with kindness mysterious things become clear, difficult things become easy and dull things become cheerful. 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