73% of customers want this from you 👉

Spoiler: It’s self-service. Here are 3 easy ways to offer it. Hey {NAME}, Nearly 3/4 of your customers want to solve their own problems, according to Tidio — so why not let them? When you offer self-service options, your customers can: - Get what they need, when it’s convenient for them — even if you’re busy or done working for the day - Find answers to their questions quickly and independently - Control their own information, scheduling, payments and more …all while you spend less time answering repetitive questions and more time doing what you do best. 🙌 Here are three of our favorite self-service examples that can work for any business: 1. 📅 Self-scheduling: Let customers book appointments with you on their own time. You can send automated reminders and follow-ups that make it easy for them to reschedule, cancel and book again if needed. They’ll love the convenience, and you’ll cut down on double-bookings and no-shows. 2. 💬 Support forums: Provide a space for customers to ask questions, share ideas, and brainstorm together by creating a community forum. Not only does this make it easy for them to get answers, but it also builds a stronger community and gives you insight into what your customers are thinking. 3. 💡 Knowledge bases: 91% of customers say they’ll use a knowledge base if it answers their questions, again according to Tidio. Add articles for each of your FAQs to make it easy for people to resolve common issues — without any intervention on your part. All of this and more is available in Ontraport — and we’ve even set up a lot of it for you! You can use our done-for-you apps and built-in scheduling features to bring all these ideas to life before the end of this week — and it’s free for two weeks when you sign up for an Ontraport trial ontraport.com/signup-pro?email={EMAIL} The Ontraport team What’s Ontraport again? Ontraport is a CRM and automation platform that empowers businesses to grow faster and deliver more value to their customers. Start a free trial [here](3D/Z). P.S. Wondering which self-service offerings are the best fit for your customers? We’re here to brainstorm with you! [Book a call](3D/Z) with our team to learn more. If you wish to stop receiving our emails or change your subscription options, please [manage your subscription](). 2030 Alameda Padre Serra, Suite #200, Santa Barbara, CA 93103, US