🤔 Do you know what your customers truly want?

Here’s a sure way to find out ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ [View in browser]( What do your customers truly want from you?  Here’s how to find out so they’ll keep coming back. Repeat buyers spend 67% more money than new ones, according to Semrush — so it’s important to know what motivates your customers to come back. The best way to know that? Just ask! With an automated feedback survey system, you can check in to see how your customers are feeling, respond to their needs in a personalized way, and even fix negative experiences — all automatically. Here’s how it works: ✅ Start with a feedback request: Send an email that asks customers how they feel about their experiences. They’ll respond by clicking one of three buttons: “Fantastic,” “Pretty Happy” or “Not Happy.” ✅ Then, respond accordingly: Send them to a page that corresponds with the button they choose: - 😍 If they click “Fantastic,” ask for a quick testimonial to share in your marketing. - 🙂 If they click “Pretty Happy,” ask how you can make things even better. - 😢 If they click “Not Happy,” ask what went wrong and what you can do to make it right. You’ll get lots of feedback which will provide you with new ways to strengthen relationships and keep customers coming back. See the full strategy here. 👇 [Learn more]( P.S. Want to launch this before EOD? We’ve already built all the pages, automations and emails for you — so you’ll only need to customize and launch. 🔥 [Start a free trial]( or [log in]( to get started! This week in the community Limited-time offers: Want to motivate buyers? This user plans to offer a discount that expires and disappears from her pages automatically after a certain period of time. Check out the thread to see tips from the community. 👇 [Read more]( Want to see more threads like this? If you haven’t already, [join our Facebook User Community]( today! ✨ New in Ontraport ✨ this month 📚 AI courses and lessons generator: Create high-value course content with a click using this prebuilt, AI-powered automation. 🤖 ChatGPT-4o: Get the latest technology with better performance and cost savings by adding OpenAI’s latest model to your AI Assistant. ⚡ Easier custom domain setup and page publishing: With new configuration options, you can set up your domain to fit your needs in a handful of clicks. [See all new features]( What’s Ontraport again? Ontraport is a CRM and automation platform that empowers businesses to grow faster and deliver more value to their customers. Start a free trial [here](. If you wish to stop receiving our emails or change your subscription options, please [manage your subscription](). 2030 Alameda Padre Serra, Suite #200, Santa Barbara, CA 93103, US