Do you avoid difficult conversations?

Take on the top challenge for managers [Mind Tools]( [Female manager contemplates an idea] Mind Tools Newsletter - Have difficult conversations with confidence - Our [latest research]( identified that having difficult conversations was the top challenge that managers are facing in 2024. Difficult conversations at work are never easy, but they are necessary. Perhaps, you've had to talk to someone about poor performance, rudeness, or even bullying. In this week’s newsletter, we share some top tips that will help you prepare for difficult conversations with your team. We're also offering 20% off our 3-month subscription so you can get unlimited access for less! Difficult Conversations – Dos and Don'ts [Dos and Don'ts for Difficult Conversations]( Difficult conversations can be tricky, but these handy dos and don'ts can help you to make them as pain-free as possible. Watch our video for a quick run down of dos and don'ts to help you deal with these conversations professionally. [Watch the video]( Difficult Conversations: Common Mistakes [Difficult Conversations: Common Mistakes]( Discover 10 common mistakes managers have when dealing with difficult conversations - and how you can avoid them! Our infographic breaks down these situations so you can be prepared and have the courage to deal with difficult conversations when they arise. [View the infographic]( Mind Tools has a wide range of resources covering the different types of difficult conversations that managers may face, including Skill Bites short courses that dive deeper into helping you develop these important skills. Subscribe to Mind Tools for 20% off unlimited access to all our Skill Bites, resources, videos, podcast and more! [Subscribe to Mind Tools]( Become a better manager with 20% off Mind Tools Let Mind Tools guide you through improving these skills with 20% off 3-month membership, giving you access to our full range of Skill Bites short courses, our extensive content library of resources and our exclusive members podcast, Mind Tools Pain Points! Work towards your 2024 development goals. Join Mind Tools today with a 20% discount. [Join Mind Tools]( Offer applies to new members only. 20% off 3-month membership. Will auto renew at full price after 6 months. [Perform. Manage. Lead - With Mind Tools]( [Privacy Policy]( • [Cookie Policy]( • [Terms of Service]( • [Unsubscribe]( © 2024 Mind Tools Ltd is registered in Scotland with company number SC202102. Registered office at Level 1, 50 Frederick Street, Edinburgh, Scotland, EH2 1 EX. [Having trouble seeing this email? View in browser]( [10% off an annual Mind Tools membership plan](