🔥 Hop on a Quick Call?

It might be time to jump on a quick call. "Can we jump on a quick call?" These words can be so polarizing in the world of business. - For many introverted freelancers, a "quick call" can spur anxiety. 😰 - Others of us guard our time preciously and hate "quick calls" that last 45 minutes. 🤦🏻‍♂️ - And the youngest among us just never learned how to use a phone to actually speak with someone. ☎️ jk. Next time a client asks "should we jump on a quick call" you're going to [wish you had read this](. It'll give you exactly what you need to decline the worst calls (professionally) and enjoy the rest. 🔥 Also in today's newsletter: - What to do when you get nervous before every client call [[LINK]( - How to deal with high-maintenance clients (and not ruin the relationship!) [[LINK]( - 8 Client Communication Skills to Grow Your Business Fast [[LINK]( Enjoy! Preston & the Millo Team PS: Managing client communication is WAY easier with [Moxie](. Their Client Communicator lets you sync all of your client messages in one place and their Scheduler lets you plan ahead for those big client calls. [Try Moxie now](. Highly recommend. What to do when you get nervous before every client call Feeling jittery before client calls, even with long-term clients? You're not alone. Here are some nerdy strategies to calm those pre-call nerves: - Reframe the interaction: Remember, clients are paying for your expertise. They're curious, not challenging you. - Read positive testimonials: Boost your confidence by revisiting compliments from satisfied clients. - Set boundaries with "call times": Batch your calls to specific days or times to feel more in control. - Use power poses: Try standing tall with arms spread wide for 2 minutes before calls to trigger confidence-boosting hormones. Even with these tips, some nervousness is normal for introverted freelancers. The key is developing habits to manage it over time. Curious about more ways to conquer freelancing fears? [Dive into the full article]( for additional insights and tips from fellow introverts. How to deal with high-maintenance clients (and not ruin the relationship!) Ever had a client who calls you multiple times a day, even on weekends? Those clingy clients can be a real productivity killer. Not only do they interrupt your workflow, but they also eat into your profits with endless phone calls. Here's how to handle them without damaging the relationship: - Pre-arrange phone calls: Set specific times for calls so clients know when you're available. This cuts down on surprise interruptions. - Send regular progress updates: A quick email about project status can prevent panic calls as deadlines approach. - Set expectations early: Let new clients know your communication preferences upfront. - Be proactive: If you can't respond immediately, send a quick note explaining when you'll get back to them. Remember, most clients just want reassurance. By implementing these strategies, you can keep them in the loop without sacrificing your sanity or productivity. Want more tips on managing difficult clients? [Check out the full article]( for real-world examples and additional strategies. 8 Client Communication Skills to Grow Your Business Fast Want to supercharge your business growth? Focus on client communication. Here's why it matters and how to improve: Good communication leads to happier clients, more repeat work, longer retentions, and increased referrals. In fact, one study showed client satisfaction jumped 17% when communication improved. To level up your client communication game: - Start early and set expectations - Over-communicate (clients won't feel overwhelmed) - Be transparent, even about delays - Make it convenient for clients - Avoid getting too technical - Show your human side - Use the right tools (like ZipMessage for async updates) - Manage communication expectations Remember, even busy clients appreciate quick, regular updates. It's about finding the right balance and tools to keep them in the loop without overwhelming yourself. Want to dive deeper into these strategies? [Check out the full article]( for detailed explanations and tool recommendations. Whew! If you made it this far—thanks for sticking with us. See you in next week’s issue of 🔥 Freelance Fire. [Twitter]( [Facebook]( [Website]( [YouTube]( [LinkedIn]( Copyright © 2024 Millo, All rights reserved. You subscribed to this newsletter at Millo.co (previously GraphicDesignBlender.com). Thanks for subscribing. Our mailing address is: Millo 265 N Main Street Ste. D #229Kaysville, UT 84037 [Add us to your address book]( Want to change how you receive these emails? You can [update your preferences]( or [unsubscribe from this list](.