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🌞 Stay Ahead This Summer: AI Success Stories, 24/7 Customer Support with Landbot, and more!

From

landbot.io

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anna.gardeta@landbot.io

Sent On

Thu, Jun 6, 2024 03:34 PM

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FASTA, an online consumer finance business based in South Africa, needed to give its customers a sel

[Image] Hey {NAME}! 👋 Summer is right around the corner! 🌞 You may already feel the rhythm winding down around you, but not where our team is concerned. We’re all about working hard and making customers happy — all year round. This month, we bring you: 📱 FASTA’s success story in launching a new support channel on WhatsApp with AI 🔐 Top ways to boost your customers’ security 🕝 Tips on how to provide 24/7 customer service with a messaging chatbot 🤖 The story of how we’re doing AI product development at Landbot with Isa Garate 🤝 All about AI for team collaboration and client management with Alvaro Tejido Enjoy! Anna from Landbot   How FASTA provides 24/7 support on WhatsApp [Video](%2F%2Fyoutu.be%2F7dfS3WpJ1fI/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/PR50Y-oVwol6d2NveJscEEPBOEl9H7r6E-ZjLUwJtCk=356) FASTA, an online consumer finance business based in South Africa, needed to give its customers a self-service, always-available support solution—and it needed it fast. With Landbot, FASTA easily and quickly opened up a WhatsApp channel, reducing its dependence on phone and email support by 20%. Want to learn more? [Click to read the full case study](%2F%2Flandbot.io%2Fcase-studies%2Ffasta%3Fenchmail=dHJpc3RyYW1iYWxkd2luOTJAZ21haWwuY29t/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/2vNw_4rioEogYvHm2q0LZAqR2pH-fTWZZp2W87viZAc=356)   Top picks from our Blog [customer service security](%2F%2Flandbot.io%2Fblog%2Fboost-customer-service-security%3Fenchmail=dHJpc3RyYW1iYWxkd2luOTJAZ21haWwuY29t/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/o_17JuJf9lG8UorJvsqhHrwrKhHtq53DBUfHwVWciyc=356) 8 Ways to Boost Your Customer Service Security [Read more>>](%2F%2Flandbot.io%2Fblog%2Fboost-customer-service-security%3Fenchmail=dHJpc3RyYW1iYWxkd2luOTJAZ21haWwuY29t/2/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/Gm5yC3-UP-zS8VrT3wwcX55raLerk7kd73y_KA1n1ls=356) [24/7 customer service](%2F%2Flandbot.io%2Fblog%2F24-7-customer-service-messaging-chatbot%3Fenchmail=dHJpc3RyYW1iYWxkd2luOTJAZ21haWwuY29t/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/rpnmGhKfTmLmMK8qeNe_OKGehhzPUmWvrTS9j7NENYI=356) How to Provide 24/7 Customer Service with a Chatbot [Read more>>](%2F%2Flandbot.io%2Fblog%2F24-7-customer-service-messaging-chatbot%3Fenchmail=dHJpc3RyYW1iYWxkd2luOTJAZ21haWwuY29t/2/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/Qq62IsAVwR55O6AZ6eoBaYLxzPPBtfXFYflB1JsskJk=356)   Latest on the podcast 🎙️ [isa garate, landbot](%2F%2Flandbot.io%2Fungated-conversations%2Fai-product-development-isa-garate%3Fenchmail=dHJpc3RyYW1iYWxkd2luOTJAZ21haWwuY29t/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/EJ-qwVsyFTabREnwAbAaAj4mZaKxNXcmE-HsDekn5cU=356) Experimentation Excellence: AI Product Development at Landbot [Spotify](%2F%2Fopen.spotify.com%2Fepisode%2F6Dc6ZG5PVAoOT6ZWBVjRx4/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/jJQENzgCRHuPq4tiD4E_B7pUuaR_eqOL3_y_kc43ZKg=356) | [Apple Podcasts](%2F%2Fpodcasts.apple.com%2Fus%2Fpodcast%2Fexperimentation-excellence-ai-product-development-with%2Fid1586640509%3Fi=1000655768693/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/lUSypY-ou8CxahThGUwt58HSPHaZtEWYsoOi0uDGFN0=356) [alvaro tejido, pleo](%2F%2Flandbot.io%2Fungated-conversations%2Fai-collaboration-client-management-alvaro-tejido%3Fenchmail=dHJpc3RyYW1iYWxkd2luOTJAZ21haWwuY29t/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/0LNqAVA5Rv52hm28mpmmnQFOhTIeX-UY2NwLpyAbGTk=356) Putting an AI in Team: Collaboration & Client Management [Spotify](%2F%2Fopen.spotify.com%2Fepisode%2F0EGPbKdHRTyduLeDLhWU3U/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/4iHxLNvj1oEnHI5dY-znYYmCeS2bvpjdwl96yZHaiDo=356) | [Apple Podcasts](%2F%2Fpodcasts.apple.com%2Fus%2Fpodcast%2Fputting-an-ai-in-team-collaboration-and%2Fid1586640509%3Fi=1000657262203/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/pXe1wURMMcSfFLqPdSwcDKyAvAjNb1AIrKll_szWaqE=356)   Want to stay updated on everything AI? [Join Ungated Conversations WhatsApp channel](%2F%2Fwa.me%2F34602250458%3Ftext=PRESS%2BSEND%2Bto%2Bjoin%2Bus%2Band%2Blearn%2Bhow%2Bthe%2BUngated%2BConversations%2Bchannel%2Bcan%2Bhelp%2Bgrow%2Byour%2Bbusiness%2521/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/I5fhlfKkoE7ydRsfkCFReqSVCqGcgI_xRKRVkr36BgA=356) [Join the Ungated Conversations channel](%2F%2Fwa.me%2F34602250458%3Ftext=PRESS%2BSEND%2Bto%2Bjoin%2Bus%2Band%2Blearn%2Bhow%2Bthe%2BUngated%2BConversations%2Bchannel%2Bcan%2Bhelp%2Bgrow%2Byour%2Bbusiness%2521/3/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/x_Sdct7OOmYK_2hrOFN2N_ai5RAtml3zeB0mOVqej-E=356)   Not a member of our Community yet? 😱 Connect with other bot makers and developers to share your knowledge, find inspiration and get help when you feel stuck! [Join our Community](%2F%2Fcommunity.landbot.io%2Fc%2Fgetting-started/2/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/oNFVEdDEF0z3tMyMa8hmMVkSixQEjsnSoG_d7K63U7E=356)   %2F%2Fwww.facebook.com%2Flandbot.io%2F/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/EaP2T-x6hm8c-ekJM29ZUq-E6XdQahJoXT9eq9FHm6I=356 %2F%2Ftwitter.com%2FLandbot_io/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/pRuWlC-zeUgeAxg9Z87Q5yo5FOSS256cGgMjJKhrWwA=356 %2F%2Fwww.instagram.com%2Flandbot.io%2F/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/aR1iZjtLhdGNj-Rvb6x0HYOoiZiPlquB8aJdSfWXlmQ=356 %2F%2Fwww.linkedin.com%2Fcompany%2Flandbot-io%2F/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/sxGC_sizT3vc0RsQVEyBA7JNVkz1nL45wPTimHpnBwE=356 %2F%2Fwww.youtube.com%2Fchannel%2FUCVUzpUQEaf0Alj-e47Gi8Qg/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/moyyqzYwuP3o0gYQfxmSq4-atXRCxeiMdxcpNXyyPrQ=356 %2F%2Fwww.g2.com%2Fproducts%2Flandbot%2Freviews/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/tb3dtwunk0kbXxtY4yNA_nwSAskH2Ipi9w5K29acXy0=356 %2F%2Fwww.capterra.com%2Fp%2F153051%2FLandbot%2F/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/nBa_Njajbr0OPeQX6IfJ8zNklZ1vNI8ZKN_eoYE-Jvs=356 [Landbot](%2F%2Flandbot.io%2F%3Fenchmail=dHJpc3RyYW1iYWxkd2luOTJAZ21haWwuY29t/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/wU4e_yS6cZxM7UVrxxlDVkYsjfV3ea2jiPydgFOSiao=356) | [Knowledge Center](%2F%2Flandbot.io%2Fknowledge-center%3Fenchmail=dHJpc3RyYW1iYWxkd2luOTJAZ21haWwuY29t/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/lCuqD6ebOCm_m2JiAm33-GRhCOuaBPe2ETvuqiwLvO4=356) | [Community](%2F%2Fcommunity.landbot.io%2F/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/lF-X7-izxeFEUExcEKwees4JDFouhdojnKaHkCRoAJU=356) | [Affiliate program](%2F%2Flandbot.io%2Freferrals%3Fenchmail=dHJpc3RyYW1iYWxkd2luOTJAZ21haWwuY29t/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/QC3Fxx_Pvb_3xHYxIvV0fnua96n0xuBO4nIkMZ1_RBU=356) Av. de Josep Tarradellas, 20, planta 6, 08029 Barcelona [Unsubscribe from Marketing Emails]( %2F%2Flandbot.io%2Fencharge-click-detection/1/0102018fee2fed71-dc0353df-90e6-4678-98bf-3c89a6f4645e-000000/z98peEWaPdfQeY68lys2_bQvFpOqVRkqbmzZlv51-cU=356

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