Salesforce to Inject More AI into Customer Service

[SAP Moves to Make Advanced Analytics More Accessible]( [ITBusinessEdge]( April 02, 2019 Daily Edge ISSUE HIGHLIGHTS [Salesforce to Inject More AI into Customer Service]( [IBM, NVIDIA, Hyundai, Geico Bring Deep Learning AI to Call Centers]( [SAP Moves to Make Advanced Analytics More Accessible]( [Neurala Unfurls AI App Builder in the Cloud]( SPECIAL OFFER The Risks and Rewards of AI Exploring the rise of artificial intelligence, Harvard Business Review has published a collection of articles assessing the opportunities and pitfalls that could evolve. [Get Started Now >]( [Salesforce to Inject More AI into Customer Service]( The goal for Salesforce is to leverage AI to automate routine tasks that conspire to make customer service representatives less productive. [IBM, NVIDIA, Hyundai, Geico Bring Deep Learning AI to Call Centers]( Call center AI implementations are creating huge improvement rates in multiple metrics, and users are impressed. [SAP Moves to Make Advanced Analytics More Accessible]( SAP continues to make a case for rationalizing BI and analytics platforms that are typically strewn across the average enterprise. [Neurala Unfurls AI App Builder in the Cloud]( Neurala has made a self-service instance of the tool it created for building and training AI apps available as a service on the AWS cloud. WHITE PAPERS AND WEBINARS [Storage Capacities at a Tipping Point? Object Storage to the Rescue!]( Object storage protects and scales data storage at high capacity points. Learn how object storage can help you stay ahead of the data explosion curve. [Choosing an Identity Solution: Top 6 Considerations]( There are feature, architecture, and maturity considerations when selecting an identity-as-a-service (IDaaS) solution. Learn about six of the top considerations. [Visual Analytics: Benefits for Faster Insights]( Visual analytics helps users gain insights from data more quickly with intuitive data visualization. Learn how to decipher and use visualization best practices. [Click here]( BLOGS IT Unmasked [Salesforce to Inject More AI into Customer Service]( Unfiltered Opinion [NVIDIA Showcases Impressive Advances in Data Science, HPC, VR]( Infrastructure [Why Security Needs to Automate, Too]( [View on the Web]( FOLLOW US: [Google+]( [Facebook]( [Twitter]( IT Business Edge Newsletter Information You are currently subscribed to the Daily Edge newsletter as: {EMAIL} If you no longer wish to receive Daily Edge, [unsubscribe here]( © 2018 ITBusinessEdge, property of QuinStreet, Inc. Attn: Newsletter Subscription Dept. 950 Tower Lane, 6th Floor Foster City, CA 94404 [Privacy Policy](