Chart of the Day: Return to sender

Attended locations, home pickup are most popular return methods [Insider Intelligence]( [Chart of the Day]( of the Day]( Charts. News. Analysis OCTOBER 3, 2024 [Attended locations, home pickup are most popular return methods]( [Attended locations, home pickup are most popular return methods]( Key stat: Over three quarters (78%) of US consumers say they’re likely to return packages to a convenient, attended location inside, according to a June 2024 survey from Narvar. Nearly as many (71%) would use home pickup for their returns at a time they select. Beyond the chart: - We forecast total retail return value to reach $931.85 billion this year, a 2.0% increase over 2023. - 81% of US digital shoppers review return policies before making a purchase with a merchant for the first time and 73% agree that a poor returns experience impacts their decision to shop with a merchant in the future, according to an August 2023 survey from Happy Returns and PayPal. Use this chart: Marketers and retailers can use this chart to highlight the importance of convenience in the returns process and demonstrate the value of offering multiple return methods. [Read online]( [Connect with us today]( to see how our trusted forecasts, research, and benchmarks can help you and your revenue-driving teams win new business. Related EMARKETER reports: - [US Retail Ecommerce Returns 2024]( (Subscription required) - [The Ecommerce Delivery Opportunity]( (Subscription required) More Chart of the Day: 10/2 - [AI 🤝 retail media]( |10/1 - [Video adness]( | 9/30 - [Time is money]( | 9/27 - [Under the YouTube influence]( | 9/26 -[Money-back guarantee]( |9/25 - [What shoppers spend online]( EMARKETER has over 3,000 charts visualizing trends across digital advertising, ecommerce growth, Gen Z behavior, and more. [See how clients use them]( to add credibility to strategy presentations, enhance pitch decks with market insights, and attract and engage prospects. Was this email forwarded to you? Sign up. Email sent to: {EMAIL} If you cannot view the HTML newsletter, [please read it in your browser here](. [Become a Premium Subscriber]( | [Advertise with us]( [Manage your email preferences]( | [Unsubscribe]( | [Terms of Use]( | [Privacy Policy]( ©2024 EMARKETER, One Liberty Plaza 9th Floor, New York, NY 10006 [LiveIntent Logo]( [AdChoices Logo](