Revised Terms & Conditions Notice

[Heap]( Ready to try Heap? [Sign Up Now]( Hello, Over the past few months Heap Inc. (“Heap”) has seen some incredible growth - we have added new features, new products, new users and new employees. In order to fully integrate the new products and features, we have recently updated the Heap [Website Terms of Use]( (“Website Terms”), our [Terms of Service]( and our[Privacy Policy.]( We’ve also made our policies easier to read and navigate. Please note that the revised terms and conditions go into effect from September 4, 2019. If you continue accessing and using our Website and Services after September 4, 2019, you agree to be bound by the revised terms. If you do not agree, you can send us an email at [legal@heap.io](. Website Terms of Use. Please note that the Website Terms govern your use and access rights to the Heap Website. Under the Website Terms we have added a mandatory arbitration clause. We have also added a class action and jury trial waiver provisions. The revised Website Terms also contains provisions detailing your rights with respect to the Heap Bot, with respect to contacting Heap, with respect to Heap’s modification process relating to its services and its terms and conditions, with respect to you intellectual property and indemnity related rights and obligations. Terms of Service. Please note that the Terms of Service governs your use of the Heap Services. If you have negotiated specific terms with us, then those terms will apply for the term agreed mutually you and Heap. The new and revised Terms of Service provides clarity regarding a User’s rights and obligations and also details Heap’s rights and obligations. Please note that the Terms of Service also contains a binding and mandatory arbitration provision. Privacy Policy. At Heap, we believe in protecting your privacy, for this reason, we have updated and extended our Privacy Policy to ensure that we comply with all applicable laws and regulations. Additionally, we have recently updated our Privacy Policy to include more details on what personal data we collect and how we store, protect and use it. Please ensure that you read the Website Terms of Use, the Terms of Service and the Privacy Policy in detail to completely understand your rights and obligations. If you have any questions or concerns, please feel free to reach us at [legal@heap.io](. Thanks! The Heap Team [Heap]( Heap empowers companies to focus on what matters — discovering insights and taking action — not building pipelines or manual tagging. If you no longer wish to receive these emails you may [unsubscribe]( at any time. © 2019 Heap Inc. All rights reserved.