The best guide to user retention, and more

It’s the Heap monthly thought leadership newsletter ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ [Heap]() [Down the Funnel Newsletter]() [The Data-Driven Guide to User Retention]() Last fall we created a blog series that gave teams actionable advice for using data to improve retention. Now we’ve assembled all the posts into - literally - the best, most useful guide in existence on eliminating churn. It’s all here: how to create a metrics tree in your product. Which dashboards to build, and how to build them. Pinpointing active usage metrics. Creating a scaled CS strategy. Worksheets. And more! You don’t want to miss this. [Get the ebook]() [How to Eliminate Data Silos]() Our recent survey told us that data silos are … well, everywhere. What’s a well-meaning data company to do? Seems clear: round up folks who know best and create a detailed guide to eliminating data silos at organizations of all sizes. You’ll learn how to create a data dictionary that works. How to use ETL. How to set up data integrity tests. How to structure your stack. All with the aim of eliminating silos. [Download the guide]() [Download the Data-Driven Playbook]() We often encounter teams who are interested in using data to improve their product, but aren’t sure where to start. For those teams we pulled together three earlier guides/worksheets into a single asset! Starting with tracking an already-launched feature, it moves you through basic user segmentation and behavioral personas. We carefully walk you through the meetings to schedule, the things to measure, and the discussions to have. If you’re just starting out with data, this is the asset for you. [Learn more]() [How to Drive Customer Engagement]() [Webinar] How to Drive Customer Engagement with Integrated Product and Marketing Strategies Featured product subheader goes here. You can toggle visibility on and off On March 14, tune in to learn how Heap, Appcues, and HubSpot help product and marketing teams improve collaboration and deliver a seamless, responsive user experience that boosts engagement and reduces churn. Explore actionable examples of AB testing, feature launches, NPS surveys, and more to help your team increase engagement, retention, and customer delight. [Save your spot]() Heap is the future of digital insights. Backed by the most complete dataset, we illuminate hidden insights so teams can create the best possible digital experiences to accelerate their business. If you no longer wish to receive these emails you may [unsubscribe]( at any time. © 2024 Heap Inc. All rights reserved.