Uh Oh, Someone's Got a Case of the Mondays

October is Employee Experience month, ON Readers. Learn more about team alignment and psychological safety, plus the research to back it up. [Convince and Convert ON Newsletter] We show you what’s going ON in marketing so you are ON top of the "So What". October is for Employee Experience Who doesn't remember the cult-classic "Office Space"? Even if you've never seen it, you probably have heard a couple of one-liners or know about an infamous red stapler. Why we bring it up is everyone knows the pang of "a case of the Mondays". And let's be real, it's more like a nauseating case of poor management, lack of trust, and a less than unsatisfactory work culture. [Case of the Mondays] But what's the solution? Is it the infamous ping pong tables and lounges we hear about? Limitless PTO? Hybrid work? Or the crowned 4-day work week? There's a little "yes" mixed into those but there's no magic formula. One thing we know for sure: Great customer experiences lead to happy customers, and who makes those experiences great? All together now - EMPLOYEES! That's why we've got some research as well as some C&C expert strategist insights for you on the blog this week. So, if you could read over our them, that'd be greaaaaat! Happy reading and let us know if we can ever help you with team alignment, change management, and all things CX. ON to Employee Experience on the Blog [C&C Blog Featured Image Templates (20)-2] {BLOG} [Great Customer Experience Starts with Great Employee Experience](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflz93lLCyV1-WJV7CgQM0VD8wqd7mlWRmW9k4pRm7fbsKgV4K7TF1P2_DJW8L4Yv54pbJqsVmbJsy95jbVQW61-rvc3Vkt58W4DyPrL3kPMtVMd_pbP570VqW4X9Y5967119JW1WlfXm87PFcvW7vX4Lz5RRlyfW3-n-d85tQZ-yW94_6VF1mNR1MW161lC84VZH8fW2PzCGJ22LLrkW8fpbZq2GcGxyV-XMPY35W5LqW1NqldY4sG6gdW7lzkpq2wQF5vW2G6kvn9k23VvW9lCHkg6YS4JLW29r-LS41xRYYW5Wx-Gz4lG1lVW4DQzXb2y4CpzW2pFq3S5XZvQ7W4m-cXf9cYd8_V_8KgV6Vh3p-W1krSzr8n3Dz6W545y8_6PNYWyW7Jphr98TWmR23knV1) C&C Strategist Anthony Helmstetter partnered with Jenny Magic, Founder of Better Way to Say It, to uncover the powerful affects great employee experience has on business. Learn how team alignment and psychological safety make all the difference. [Great Customer Experience Starts with Great Employee Experience] {BLOG} [Research: 5 Insights on Improving the Employee Experience](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflx55kh3GV3Zsc37CgRxzN6CKW2LBnTm0N3RMvkgVYGdgW5r80c611Ch0wW4YK97D9bK_scW8nXNsh742wvBW3sztRn1R8RHbW37Y8BG7Y_2dFW2s6LBy6Bs5SyW66VKNW62mmj_W1FzD0-5h2gxhN8DMxZDnVds1W1vrpxk7NCrPrW5GM6p35mTddDVqL8Nw48Q6zyW7k0PJj5WGxK6Vf6Hj_1VlksgW4cq_sC6SLl0pW6s0ccZ4Fzst6W39-YGN7xDSS2W7MxX828PrxF7W4_kzwM17mKRxW8QQVKH4ymzTyW4vY1j4549mcMN3W8dbmfWLKMW8L9tpx2vXp79W3XSYSc3g2t1nW5dG0w113CFxJW7KnXRM2G9ZHDW7p-wHf8pSSwTW8GnVVt78lGCRW6gc2785N_bkVVFydJs4HbH8Y39JS1) It's always a pleasure to have Todd Lebo, CEO at Ascend2, on the blog. This month he shares data and key takeaways on the current state of employee experience and how to improve it within your organization. [Know This? Or No to This?](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7RflyB3lLBZV1-WJV7CgRQ-N8qKxHtv61XqW2Sn0cg2LcfbVN6K3qZqsnkYpMjksrkMgp4PW8zxB9_4_f0FZN10cKKQ3l02jN468NNWtywfRW3_XGgP6n5JyfW809vHd4PKlNqW1GksjK5FV3lnW3VYGjJ83shknW35dJqD566rbBW79Tvnl3BfzCVW2sPMD383qgJ6W3wtByh7lXvrcW8VFWQf2tjJRHVgFcm72JNvvWW2sr-3H8RQyVbW62kY7q79y4HxN4kBk-5Kkm7YVK7YG21dczQnN5HltWP4rWy8N5qJFBzGrFPVVWFmYb8-sYt2W2HL2R94FSHrbW8vHFkk3TRBDz3mpM1) FROM OUR PARTNERS 11 Experts Drop Knowledge on Know This? Or No to This? You won't want to skip this excellent video series produced by SAS. Each video is short yet loaded with great insights and advice from top names in marketing and CX. You'll learn which trends are worth your attention - and which ones you can pass on. [Watch Video Series Now](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7RflyB3lLBZV1-WJV7CgXMBW7lCFh66VPHM4W1HPFsq5kLzGmW96TWyM8mLZ3kW8lkCVf2592h1W7Wk3Hy4hn_XJW6gXxGv49j06vW5wh4ZK3VhLT3Vy6bvQ4Xy_5vW3XYQdL5Fh1mkW8F7byJ6KM2b6W8DZ49L37B6VjV-7gbB3VPllJW14cFKF5HNB9JW7t134K6m6VjCW7Qj09D7WFkKKVyQkqr5whYlPW5Qr7hK1gmfw2W997q6R5Lsz5MW8Rc16-8lKz60W657-PV8vppmmW5hTKw_7kTZ3RVp9MwD7p4cfPW4K9kNk61w5twW40VKSM8mBGlTW1SD1GX4nwGjhW27HQW15fHdLl3lhR1) ON to Convincers of Employee Experience [Work @ Life Podcast] What We Are Listening To: [How Can You Increase Your Chances of Being Happy?](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflx55kh3GV3Zsc37CgBV9N3vMNg5mvKwKW1H0F5Y88V8zHW3q9WQq149VM-W3FwT6M5crMNYW5k1y-G445tspW99NypH9h3F69W48_2fz7wcg_rW2d3CKg71ZHkDN8q92xzcqwdxW3d-J5B38_FZgW901NWS8lZLgqW7j2vc_3BM7sBN3428DNWgfrKW8wHLDs7nRZH8V3bPj93410LQN5Dy5xzSgXX4W12LKPh8pB255VScVgq3ZQQH-W555b6D22dkk5W98RyGg1XF7PgW1C8FHQ4PBBKZW3fmxNY4rSkpxW3QnfCR9czflnW6sX4fg1s0N4GW7tqxqQ6C-rc6W3DRZ7624rSJlW2RfMQM75H66qW6TkllQ111RfsW4Gs5Kc6_rxvfW5V0rwc7mM8sGW1VWDC33xNklDVb3bKS8dJ3Mv3llm1) [Marketing Transformation with Team Alignment] What We Are Watching: [Marketing Transformation with Team Alignment| Ask the #CMWorld Community with Jenny Magic](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflyh3lLBGV1-WJV7CgL2RW5n_Gxc1jyQYfW1LvXSN2ZqtzxVHMZ816RSTqJW1CKLC34kcw_DW6GnjBp1HFltvW4BJccg5zF7k1W6sXQQZ63gzq0W2_Gy-81BVxd2W8qWvTk5cG6yCW7mz9P57CL8YjW9dD2cr71n7-fN4t7T4rtRNC5W3Vc9q98fgqXzW2NygSl1VR18kN5-PgjMPW352W63Q6QN1GTrBdN7GMTXJp_7_BN8Hp5CCfRjczW4pCWqz6Vw4GNN1FHc-VSbBhfW81rQxz5786p1W8_G_BB98VwLBW6KhBDl8R3Rd5N7KDf_7NHZ0Q3n8F1) [Jennifer McClure] Who We Are Following: [Jennifer McClure](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflx_3lLBmV1-WJV7CgSckVgM-d689DxkWW2lKx6499xYbSW2zWxYf7HxNQYW4Lxhw32vS-z-W8kkGw17Hqy8rW8xLxT85Zb81YW8cnz1W62jwsLN4pbbgjFnTvDMgTf7KPw3PwW1K0l5c574TxCN8nr3fNZMnv8W94M90V5cNs5TW3G8Nyp4qtYYbW8R9WFT2WlWcLW20M5Gb7x2f_7W9363Vq8PNwHkW5gXH_-5f_fDlV486Ml13wPQsW251GX-7d0_2mW4g2SxW7zYnR0N2jxCt89nZThW1CXhgr9m1mN93bPb1) You're ON to Something Great! [Get Connected with a Strategist](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflyh3lLBGV1-WJV7CgRF6W5GcbSQ5JthC2N5nP4w8Vt8VWW3MTd_H2hfMn-VlTqYQ8D93F6W1dWzkw6q8fBPW91gd8K6pnj7qW8_HYbR866sGmW5qNjcQ7Vchn3W80sDmT4XQfm-W7hYSDf6MDzxqW8QJyMv1cJRw4W1n1npf8gQyDSW38cZtf8V5YfyW2NZZdS1g6PyqW4SpqzN37STLKW8178mx14VXfmW72KMQ4602M4QW1BfVQw2tq3kRN7x0X5yXzmxqVrC8d64H2zcDN8Y4-K5NRTHyW4LPr1-710VmtN5sk_2Q6S22CW61FZpZ5pKJH035_j1) Convince & Convert is an experienced, highly focused analysis and advisory firm that creates effective, best-in-class digital marketing, content programs, and customer experience strategies for the world’s most iconic organizations. Partner up with our seasoned strategists and see how work can be greater. ON the Social Pros Podcast [EP-540-Blog-Image-300x150] {PODCAST} [How Embracing Impostor Syndrome Can Ignite Your Personal Brand](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflx55kh3GV3Zsc37CgD7fW46tsxM2jFmsxW1BGLxb4qtPwRW2YZ1TP7qjHP8N2t_yPPWpGZfW906WXw47Gw8qW682h-M3Srhk-W5YW8RR6PmJzgVCrsYX3yHZqLW45hLP36R9K0kW2r6X7W2nbwfQW7665wq50LdWSW8FwJlV8nyyx2W3hSH7C1mc3shW4qSt724b3vCXW1MLh471lFYzDVz7Wpp8b0Xj6W2q1gRl2Kr3KfW1CVGRw5nrCt3V9dGJ31v-941W71TmbQ8vGC8tW1TcbM477RyjKW35HP9m48tCCqW6R5RS_7KFc5zW7ldFyh95F5H7VKGcxt4wTYXVN4c0YR_Wt29-W6l7M-v2zwyRyW572XLT7j0jMTW7tF5z03-0TFLW47S2JM1XRyK-V2QG9w4VjNlRW4J93S_5G_zyb3mHt1) Brian Honigman, Marketing Consultant at Honigman Media, joins the Social Pros podcast to explore the issue of impostor syndrome among social pros and how to navigate it. [Listen Now](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflx55kh3GV3Zsc37CgV_BVXjS8J7NgTQ-W7_6d2m3gMDyDW9lRkw05qSwy-W3mGlTt7Qf5HwW4f6xjW7Fvtk9W5pVZLj4WgBFdMNdxMvSCTxbW34TD6k6XBYdXN25YstLszDFVW6Kc9kk9kFllwW94JymQ721G5tW8WtG9v26VRBBW8Vw4-35rWhD4W1xqSgt9fd-CpW4M01KF2LFQRkV6zBmS3ZpgVLW3k2mjc7BJN7JW2DvK2-1rgZ_-W2wG5dk6DjwTbW5FCdxf6GvmN2W1WknRm73C-m6W7MKRF44MNxB9W8B52Py1q_gfgW90Y-B518h6sPN4h7Z-8ZbjHVW4DbCZ217RKDDVdnh9593ZnhLW4QjF964_SLsxW28jDvY6Bm5fmW53nsJw1Bv0JZW4QV3P91F453-W1tz9rm1cHkmd3pbf1) [EP-541-Blog-Image-300x150] {PODCAST} [How to Create Social Conversations That Connect](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflz93lLCyV1-WJV7CgF8kW34cfCz9hw0qKV37-zd91tSTLW1RQkB2793fVZW1BxRvV13mpgfW6RL_c_6m4dY8W2hvF-Q6rqs2tW6lk8s-6-q-jHW31yrx87qSvylVGfmB350c7ZYW4cl8tl8Sgb6sN5k4WYslDzpcW3f903d3Rg0-PW1y5Ypg5S62FdW3Rwf_q2x0jxZW5l6yQl1kN7NfVpb0Tv7vSzCMN12NStn3M2bQW2R_tyY3HJ5WhW8NLF3v5v4Fn9W7-95Z64V3NWJW3_ghFz1QnjB6W5YN5jt5ghpWDW61LvVm7pM8nVW90vSbK6R11vyW6qJqt_65-sJ1M5RGBR8nlGHN6dgn-wjyQPlW7YPgHk2fhZPsN4rdlpjDbc3SW8myyvx3wWFBN3qqZ1) Stephanie Ramirez, Senior Data Analytics & Insights Lead at Lyft, joined the Social Pros podcast to share how you can approach social with “good energy.” [Listen Now](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflz93lLCyV1-WJV7CgGy9W7kn5mH1XXXqdW9fPljs1Lr3DPW2nmSJx734mQrW8kd_9S5ptVBjW3LbYGx7kLXXmW3C0lH_9bk8BHW7NHHft2sY3RBW9fgtQj5-_r_DW3n-qRz2QxPg-Mzd_7BnNvKvW4ngGcs6_29ywW6d52zg8r7jYDW57c74D7yMck_W7xhqzz43L-0mW60Rcfy1DfZz7W750F399dhV6QW5_-Wsy8Y7spZN6_GsD1cHXrdW40-6tq23Tm_qW6w5GGQ1gwrRmW2B9bC39j3KVNW55bXYF2zwPl-W1D9f4Z1kbKJxW4YMm9p5DnqMTW2kQg1k7JG8s_N3cN29v2MmPtW3qMxcw2Sc4RYW4zp3ln8Sp_SdW6RNr7p8MRqlFW7hgrTG17vqdD3chT1) [Facebook](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflx_3lLBmV1-WJV7CgS0HW4lDjfY3hDQV-W7HzsDf7dqRWzW29rZdT1l-J4fW4sNwT75w9MrPW3tWGtF3rn8c6W3XqjSs8cssQ0W6dg_-N3kmtnWW5bvLfC1m3Y3XW6_1RD24glHFGN1rGGQYS6xrLW6btyXb5L-69QW3cbt3B7fGpgjW32h3JW5WVW3bW2ZRNzZ22wt1PW4wkcs792gpznW2TxpTp63JzttW24DXTG2DD7fzW2lzLQ14LyRTHW8QyFJh6sR63SW84bsn_59DrW8W5PlKK782njT8W8Y5BGF8g0yn_38Cf1) [LinkedIn](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflyh3lLBGV1-WJV7Cg--_Mml961C8b58W3BsdKm6y3C-0W5kKmWV3MNTC0W3YGVnq8dcBy2W7xLzlZ106329W124pDh6b0VZGW3qMWbB6dX2M-W1fMY6F76X1-hVZZNgn5bGyYtVB0ZtK7DKCVRVr-v5N1dnh1NVTfGR56bgkf1W8GdGgL5HmrNZW5y43992V3J2bW8rYr3N6XfqlhW3ljZRs61jPlsW6sKmKz7_XFGmW4Vn04d6DYmsHN99262Z6kM5nW7dwqNq5nvpk2W6rcq9h1W1BBJW8k4FRl4kzPjdW2jKY3f8f7qF6VyKj4c7ppVtt36bL1) [Twitter](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7RflxJ3lLB3V1-WJV7CgBWPW868hg29dkXH4VB9Myw61TNpLW47yL6V6pm7RwW3Z5Kd694JVWGW4B_nv86YdDrhW5KLh-f3DyThgW5xDTh-2BGB9ZN8LH8fH_NM4tW94TKzl2bpXWPVl2_Y6888LWKW7HDR1l5BLjRYW3tFQZ34LGms2N3KS_dPl6hgkW3zy3KF3nf7v8W14_Rwc3BJ_h9W8VL0L_4rzctjN6qQ6DCdC_WcW6YjYDF2hhWsGW8vJNFr6Cq1xzW4Yz7x76j5lDK3bCz1) [Instagram](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflx_3lLBmV1-WJV7CgW7TW3fgjQK73-lf-N49tq_JzjTHYW3gwfkF4t8dl1W2wZ8rk8vqvCpN4kgGsS6yypDVDJrtF8SDNzhN4T5KxFrPr4-W25xlgV3Fv9-YW96DgKN2LPpFVW6QjQ4m7x4WgdN18p5LXrCvzMW6fvyd52--7dCN6yDhV2WsnWsW67WMlC2V5c9KN3SvQ5KgQ7JMW184kB54n0X3FVd_Ckv2R1wKvN32BwYq_vCBvN3GH8NV9xvyyN7bsn9rQ3Gw4W12nKHM8wzVS0W6W5Nf_1RgTrC320s1) Did someone forward this? | [Subscribe to ON](113/cFWXs04/VWTWv75x-qDZW8mdbTT8pL36wW7Kkhd54QZ8f4N7Rflx_3lLBmV1-WJV7Cg--RW3wfGgy1F07_MVR77Pk96MLtfVffJXs8zpvFXW6GV5754GqGYxW6tpYDY2rrBVSW6MPNt14Zr8N0W2wYfNx36l-B-W1CJT_L7zHPNRW7k7v1R6rdzG5W2sJrMd2dZS3VW1SYV0W7rkhY3VSLGYt3Hw2wXW6SnZfb8gd3LDW8CT0YQ8k2RY0W7NLMTV4x9yQDW7ypBmj18wW8bW6YN-ZW79_bQjW7ghp2414pWF7W2GGcK01f0v52W8gm7Tc32Bvs8W20rYfl1bDW09W5MNvY86Sl630328c1) Convince & Convert, 645 E. 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