Outdoor retailer takes a stand for LGBTQ+. [CMSWire]() Editor's Note
[Folks, gather round for a tale of corporate audacity that's as colorful as a double rainbow. The North Face, you know, the outdoorsy-gear-aficionadoâs retailer, decided to debut a Pride-themed summer marketing campaign, and oh boy, did it ruffle some political feathers! But instead of folding like a cheap tent, they pitched their stakes firmly in the camp of Pride. What a wild trek through the forest of corporate activism, complete with Twitter boycott calls and branded backpacks armed with rainbows. Letâs take a hike through this modern wilderness of brand identities, and see if anyone packed a moral compass!]( article]( â Rich Hein, CMSWire Editor-in-Chief
Got any thoughts on this topic? [Hit us up](mailto:rich@simplermedia.com?subject=Networking with CMSWire) Featured Guide [What Is a Composable Architecture?](=/NzA2LVlJQS0yNjEAAAGMfyijo_zz3XuLxZrZVtZOSwDm65MhCRHInA34dRNA7CGUyTn8IReE3JboH9ry8csEIpUmHII=) This guide walks you through the benefits of using a composable architecture over traditional monolithic styles.
[Read Now](=/NzA2LVlJQS0yNjEAAAGMfyijo_zz3XuLxZrZVtZOSwDm65MhCRHInA34dRNA7CGUyTn8IReE3JboH9ry8csEIpUmHII=) Today's Reading [How North Face Aced Major Branding Test Amid Backlash]() [How North Face Aced Major Branding Test Amid Backlash]()
Doubling down on diversity: North Face's unwavering stance amid conservative backlash over its Pride campaign should serve as a lesson for all marketers. [What Generative AI Means for Digital Asset Management]() [What Generative AI Means for Digital Asset Management]()
The decisions we make in digital asset management (DAM) will quietly shape the norms of AI in media and culture. [Is an App Store for ChatGPT on the Horizon?]() [Is an App Store for ChatGPT on the Horizon?]()
OpenAI is reportedly venturing into the AI model marketplace for the sale and purchase of custom chatbots. Infuse Agility Into Customer Experience [In this conversation, Marietta Silva Allison, a prominent leader in the customer experience (CX) domain, opens the doors to her world at Intuit.](/NzA2LVlJQS0yNjEAAAGMfyijo_zz3XuLxZrZVtZOSwDm65MhCRHInA34dRNA7CGUyTn8IReE3JboH9ry8csEIpUmHII=) [Infuse Agility Into Customer Experience](/NzA2LVlJQS0yNjEAAAGMfyijo_zz3XuLxZrZVtZOSwDm65MhCRHInA34dRNA7CGUyTn8IReE3JboH9ry8csEIpUmHII=) [Infuse Agility Into Customer Experience](/NzA2LVlJQS0yNjEAAAGMfyijo_zz3XuLxZrZVtZOSwDm65MhCRHInA34dRNA7CGUyTn8IReE3JboH9ry8csEIpUmHII=) [Infuse Agility Into Customer Experience](=/NzA2LVlJQS0yNjEAAAGMfyijo_zz3XuLxZrZVtZOSwDm65MhCRHInA34dRNA7CGUyTn8IReE3JboH9ry8csEIpUmHII=) [Infuse Agility Into Customer Experience](/NzA2LVlJQS0yNjEAAAGMfyijo_zz3XuLxZrZVtZOSwDm65MhCRHInA34dRNA7CGUyTn8IReE3JboH9ry8csEIpUmHII=) [Beyond CX: Deliver a Total Human Experience]() [Beyond CX: Deliver a Total Human Experience]()
Companies are struggling to provide a great customer experience because they're not focusing on what I call the total human experience. [Types of Social Media Influencers: Mega, Macro, Micro or Nano ]() [Types of Social Media Influencers: Mega, Macro, Micro or Nano]()
Find out the four types of social media influencer and which type is best for your organization's digital marketing efforts. [Tackling the Challenges of Generative AI Adoption: a Q&A with Sprinklr]() [Tackling the Challenges of Generative AI Adoption: a Q&A With Sprinklr]()
With the help of an experienced technology provider, companies can develop their AI strategy and drive a better customer experience. [Two Years in, Amazon CEO Andy Jassy Faces Challenges at Every Turn]() [Two Years in, Amazon CEO Andy Jassy Faces Challenges at Every Turn]()
Amazon once seemed invincible, but the company is navigating a bumpy, post-pandemic road with a new CEO at the helm. [Where the Internet of Things Meets Superior Customer Experience]() [Where the Internet of Things Meets Superior Customer Experience]()
The interconnectivity of IoT can help CX leaders forge better customer experiences. [Your CX Altitude Change: Customer Centricity to Life Centricity]() [Your CX Altitude Change: Customer Centricity to Life Centricity]()
Understanding the nuances of customer preference leads to better CX and brand success. [Artificial Intelligence Is the New Guide Dog for Everyone]() [Artificial Intelligence Is the New Guide Dog for Everyone]()
The time for conjecture over whether generative AI will change the workplace is past. [The Importance of AI Guardrails for Marketing]() [The Importance of AI Guardrails for Marketing]()
For brands considering the use of generative AI, guardrails stand between them and a poor customer experience. [ICYMI: AI-Augmented CX, Apple's Potential CX Game-Changer]() [ICYMI: AI-Augmented CX, Apple's Potential CX Game-Changer]()
Did you miss something last week on CMSWire? Check out these brief summaries of our top stories from last week. Featured E-Book [Your 90-Day Conversation Intelligence ROI Plan](=/NzA2LVlJQS0yNjEAAAGMfyijo_zz3XuLxZrZVtZOSwDm65MhCRHInA34dRNA7CGUyTn8IReE3JboH9ry8csEIpUmHII=) Prioritize your conversation intelligence efforts and generate positive ROI in the first 90 days of your program.
[Read Now](=/NzA2LVlJQS0yNjEAAAGMfyijo_zz3XuLxZrZVtZOSwDm65MhCRHInA34dRNA7CGUyTn8IReE3JboH9ry8csEIpUmHII=) [Twitter]() [LinkedIn]() [Facebook]() © Simpler Media Group, Inc.
600 California St., 11th floor, San Francisco, CA 94108 USA
[Visit CMSWire]() | [Visit CMSWire Connect]() | [Email Preferences]() | [Unsubscribe]()