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Twitter-Alternative Hive: So Many Questions...

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cmswire.com

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Mon, Dec 5, 2022 02:02 PM

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Should you use Hive Social? Put Best CX Practices to Work! CMSWire CONNECT May 10-12, 2023 | Austin,

Should you use Hive Social? [CMSWire]() Put Best CX Practices to Work! CMSWire CONNECT May 10-12, 2023 | Austin, Texas [→ Win a Free Hotel Stay On Us]() Featured Resource [Maximum Accuracy for Business and Maximum Agility for Employees](/NzA2LVlJQS0yNjEAAAGIgZCA9jzjhlsYSMOqKIgjQX1QCQMBa064bB7iRD0bCifV-C7KGvSwbmgVOj731SwVRNeIR-8=) Accelerate your digital WFM with NICE’s WFO suite. Artificial intelligence discerns the patterns from the chaos to accurately schedule agents to handle the flow of digital interactions. Accelerate the pace of intraday management to respond instantaneously and decisively to agent requests and contact center demands. [Learn More](/NzA2LVlJQS0yNjEAAAGIgZCA9jzjhlsYSMOqKIgjQX1QCQMBa064bB7iRD0bCifV-C7KGvSwbmgVOj731SwVRNeIR-8=) Today's Reading [What Is Hive Social, the Latest Twitter Alternative Gaining Steam?]() [What Is Hive Social, the Latest Twitter Alternative Gaining Steam?]() Yes, another Twitter alternative. Is this one worth the hype? Learn all about Hive Social, if it’s safe to use and how it compares to Mastodon and Twitter. [How Customer Experience Helps Brands Weather Economic Uncertainty]() [How Customer Experience Helps Brands Weather Economic Uncertainty]() People not only expect ease and convenience, they put a lot of value on how a brand makes them feel. [Breaking News: Customers Don’t Care About Your Offline-Online Strategy]() [Breaking News: Customers Don’t Care About Your Offline-Online Strategy]() Many retailers are trying to make the so-called "offline-online" connection work. Most consumers don't actually care about it. CX Decoded Podcast: Customer Experience With a Looming Recession [CMSWire's CX Decoded team catches up with Tina Dobie, chief customer officer at Calendly, on taking on CX challenges in a looming recession.]() [CX Decoded Podcast: Customer Experience With a Looming Recession]() [CX Decoded Podcast: Customer Experience With a Looming Recession](/NzA2LVlJQS0yNjEAAAGIgZCA9jzjhlsYSMOqKIgjQX1QCQMBa064bB7iRD0bCifV-C7KGvSwbmgVOj731SwVRNeIR-8=) [CX Decoded Podcast: Customer Experience With a Looming Recession](=/NzA2LVlJQS0yNjEAAAGIgZCA9jzjhlsYSMOqKIgjQX1QCQMBa064bB7iRD0bCifV-C7KGvSwbmgVOj731SwVRNeIR-8=) [CX Decoded Podcast: Customer Experience With a Looming Recession](/NzA2LVlJQS0yNjEAAAGIgZCA9jzjhlsYSMOqKIgjQX1QCQMBa064bB7iRD0bCifV-C7KGvSwbmgVOj731SwVRNeIR-8=) [Create a Positive Emotional Connection for a Better Customer Experience]() [Create a Positive Emotional Connection for a Better Customer Experience]() Storytelling, nostalgia and personal touches can help drive positive emotional connections with customers. [4 Challenges Around the Metaverse We Need to Overcome]() [4 Challenges Around the Metaverse We Need to Overcome]() There's still debate on what the metaverse actually is. We've got a long way to go toward its practical reality. [ACL Digital Acquires AFour Technologies, Yahoo Selects AWS, More News]() [ACL Digital Acquires AFour Technologies, Yahoo Selects AWS, More News]() ACL Digital acquires AFour Technologies, Yahoo selects AWS, more CX news. [Why Did Carvana Fail the Online Game?]() [Why Did Carvana Fail the Online Game?]() Once the golden child of ecommerce, Carvana’s failure should serve as a cautionary tale for online retailers. [New Time Dimensions Metrics in GA4 Enable Enhanced CX Analysis]() [New Time Dimensions Metrics in GA4 Enable Enhanced CX Analysis]() Google Analytics 4's new metrics can reveal more nuanced, time-dependent insights. [The Importance of the Human Touch in Digital Transformation]() [The Importance of the Human Touch in Digital Transformation]() Even in a world full of digital touchpoints, we are often left yearning for a human connection. [CMSWire Contributor Q&A With Kathleen Schaub: People Side of Marketing and AI]() [CMSWire Contributor Q&A With Kathleen Schaub: People Side of Marketing and AI]() CMSWire Managing Editor Dom Nicastro catches up with CMSWire Contributor Kathleen Schaub on the human side of AI in marketing. [Psychology and Science Behind Modern Customer Experience]() [Psychology and Science Behind Modern Customer Experience]() Creating experiences that meet customers' cognitive and emotional needs can inspire a sense of belonging and understanding and strengthen brand connection. [James Kim: Digital Experiences Shape Customer Experience]() [James Kim: Digital Experiences Shape Customer Experience]() It’s easy to make an experience that is complicated and robust. It’s hard to make an experience that is simple and intuitive. Featured Conference Join like-minded peers from leading organizations who are working towards the same customer experience goals. [Win a Free Hotel Stay On Us]() Featured Report [The Total Economic Impact (TEI) of Verint Digital-First Engagement]() To see how these innovative tools are delivering measurable, meaningful results, Verint commissioned Forrester Consulting to conduct a TEI study for Verint’s Digital-First Engagement offerings. [Read Now]() [Twitter]() [LinkedIn]() [Facebook]() © Simpler Media Group, Inc. 600 California St., 11th floor, San Francisco, CA 94108 USA [Visit CMSWire]() | [Visit CMSWire Connect]() | [Email Preferences]() | [Unsubscribe]()

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