Meta's Metaverse: Dystopia or Utopia?

Examining Meta's turbulent data history and metaverse plans. [CMSWire]() Editor's Note ["Facebook. Meta. Metaverse. The brand and new virtual and augmented reality worlds are constantly changing around the brand formerly known as Facebook. Here's the bottom line: Is your data safe?"]( article]( — Dom Nicastro, CMSWire managing editor. Connect with Dom on all things CX. [Hit me up]() Top Articles of the Week [Can You Trust Meta’s Metaverse?]() [Can You Trust Meta’s Metaverse?]() Meta is a key player in the metaverse. But with its rocky data and privacy history, should it have your trust? [CMSWire Contributor Q&A With John Horodyski: Why Metadata, Language Matter]() [CMSWire Contributor Q&A With John Horodyski: Why Metadata, Language Matter]() CMSWire Managing Editor Dom Nicastro catches up with CMSWire Contributor John Horodyski on the importance of being mindful of human language. [Dealing With AI Biases, Part 3: Emergent Biases in Operational Models]() [Dealing With AI Biases, Part 3: Emergent Biases in Operational Models]() Emergent biases can still emerge even when we have trained the machine-learning algorithms with a cleansed data set with no known biases. [Best Practices for a Productive Influencer/Brand Relationship]() [Best Practices for a Productive Influencer/Brand Relationship]() Influencers can enhance your branding efforts, but they can also cause damage if they go off the rails and don't adhere to contractual agreements. [Erik Smith: Evolving Alongside the Customer]() [Erik Smith: Evolving Alongside the Customer]() Want to keep customer satisfaction high? Providing channels that your customers prefer is the first step. [Adaptive AI Will Improve the Customer Experience]() [Adaptive AI Will Improve the Customer Experience]() Adaptive AI can be used to continually improve the customer experience with each iteration of an interaction between a customer and a brand. [The Software Developer's Fate in Low-Code/No-Code World]() [The Software Developer's Fate in Low-Code/No-Code World]() What does the emergence of no-code/low-code tools mean for the savvy developer? [Enough Already With Customer Feedback. Make Your Move]() [Enough Already With Customer Feedback. Make Your Move]() Sure, listening to customers is important. Too much of it can be counterproductive, though. [8 Ways to Improve Your Brand's Product Experience ]() [8 Ways to Improve Your Brand's Product Experience]() What can you do to ensure a quality ecommerce and product experience? A lot, it turns out. [Mastering Brand Reputation Management in the Social Media Age]() [Mastering Brand Reputation Management in the Social Media Age]() What's a brand to do when customers can air their grievances and openly discuss, criticize and complain on social media channels? [4 Ways Financial Services Provide Next-Level Customer Experience]() [4 Ways Financial Services Provide Next-Level Customer Experience]() Financial services firms will need to expand use of artificial intelligence to win customer trust with high-quality fast service and security. [Tell Your Brand Story: The Do's and Don’ts of Crafting an Engaging Story]() [Tell Your Brand Story: The Do's and Don’ts of Crafting an Engaging Story]() Behind every successful brand is a successful brand story. Creating that story, however, isn’t as simple as it sounds. [View all recent articles]() Featured Research [Making the Case for CX in Times of Uncertainty]( [The ROI of Smart Self-Service]( [Making the Case for CX in Times of Uncertainty]( [6 Personalization Trends You Need to Know}]( [6 Personalization Trends You Need to Know]( [Digital Experience Platforms (DXP) Market Guide]( [The ROI of Smart Self-Service]( [Digital Experience Platforms (DXP) Market Guide]( Featured Article [Headless CMS as a Capability Not a Strategy]( CMSWire recently spoke with Matt Monahan, VP of Product and Technology for digital experience platform Arc XP, to learn more about headless CMS solutions and why companies need to think more critically about what it means to invest in one. [Read Now]( [Headless CMS as a Capability Not a Strategy]( CMSWire recently spoke with Matt Monahan, VP of Product and Technology for digital experience platform Arc XP, to learn more about headless CMS solutions and why companies need to think more critically about what it means to invest in one. Upcoming Events OCT 18 [Engaged @Work: Employee Experience & Talent Acquisition New York 2022]( Offline Event OCT 20 [Cyber Resilience In The Cloud Is Not Optional]( Online Event OCT 18 [Engaged @Work: Employee Experience & Talent Acquisition New York 2022]( Offline Event OCT 18 [Solving Server Supply Chain Issues]( Online Event OCT 18 [Solving Server Supply Chain Issues]( Online Event OCT 23 [LavaCon Content Strategy Conference New Orleans 2022]( Offline Event OCT 20 [Cyber Resilience In The Cloud Is Not Optional]( Online Event OCT 23 [LavaCon Content Strategy Conference New Orleans 2022]( Offline Event Featured Event Save Your Spot! 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[More]( RECENT ARTICLES [NFTs and the Metaverse Are So Meta]( [Why Metadata Matters for Kyiv]( [Build Your Martech Stack on a DAM Foundation]( Learn more about [becoming a CMSWire contributor]() Featured Contributor John Horodyski John Horodyski is a Managing Director with Salt Flats for the Insights & Analytics practice with executive management strategy experience in Digital Asset Management (DAM), Metadata and Taxonomy design, Data strategy, Analytics, Governance, MarTech, and Marketing Operations. [More]( RECENT ARTICLES - [NFTs and the Metaverse Are So Meta]( - [Why Metadata Matters for Kyiv]( - [Build Your Martech Stack on a DAM Foundation]( Interested in contributing? 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