Case Study | Building a Modern Loyalty Programme

Fendi’s New CEO; The Business of Beauty Global Forum 2024 – Full Agenda & Speaker Lineup ~/AAAHagA~/RgRoN-4uP0SLaHR0cHM6Ly93d3cuYnVzaW5lc3NvZmZhc2hpb24uY29tLz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fY29udGVudD1ib2ZfbG9nb1cFc3BjZXVCCmZRLmlVZl2TArZSG3RyaXN0cmFtYmFsZHdpbjkwQGdtYWlsLmNvbVgEAAAAJA~~ ADVERTISEMENT ~/AAAHagA~/RgRoN-4uP0S1aHR0cHM6Ly9wYWdlcy5idXNpbmVzc29mZmFzaGlvbi5jb20vdGhlLWJ1c2luZXNzLW9mLWJlYXV0eS1nbG9iYWwtZm9ydW0tMjAyNC8_dXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5ZGlnZXN0JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPURhaWx5X0RpZ2VzdF8yODA1MjQmdXRtX2NvbnRlbnQ9YWRfc2xvdFcFc3BjZXVCCmZRLmlVZl2TArZSG3RyaXN0cmFtYmFsZHdpbjkwQGdtYWlsLmNvbVgEAAAAJA~~ WHAT YOU NEED TO KNOW TODAY: TUESDAY, MAY 28, 2024 The priority for fashion and beauty startups has shifted from explosive growth to profitability, but brands and retailers remain at the mercy of external platforms’ volatile pricing, algorithms and data limits, which in turn have led to fluctuating customer acquisition costs. With a renewed focus on customer retention and lifetime value, well-conceived loyalty programmes that find the right balance of incentives for their customers have been proven to get customers to come back: Ulta Beauty describes its successful rewards program as the “heartbeat” of its entire business. BoF’s latest case study looks at both new and established rewards programmes in fashion and beauty to show how they can improve metrics such as order value and repeat purchase, while also providing data for more personalised recommendations. Download the case study now. “[Building an Effective Loyalty Programme](~/AAAHagA~/RgRoN-4uP0TvaHR0cHM6Ly9idXNpbmVzc29mZmFzaGlvbi5jb20vY2FzZS1zdHVkaWVzL2JlYXV0eS9idWlsZGluZy1sb3lhbHR5LXByb2dyYW1tZS1wbGF5Ym9vay1jdXN0b21lci1yZXRlbnRpb24tYmVhdXR5LWZhc2hpb24tdWx0YS1kaW9yLWNoYW5lbC8_dXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5ZGlnZXN0JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPURhaWx5X0RpZ2VzdF8yODA1MjQmdXRtX2NvbnRlbnQ9aW50cm9XBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~).” Imran Amed, Founder and CEO, The Business of Fashion Plus, also in today’s BoF Daily Digest newsletter: - LVMH has appointed [Pierre-Emmanuel Angeloglou CEO of Fendi](~/AAAHagA~/RgRoN-4uP0TkaHR0cHM6Ly93d3cuYnVzaW5lc3NvZmZhc2hpb24uY29tL2FydGljbGVzL2hvbWVwYWdlLXRvcC1hcnRpY2xlLXBsYWNlbWVudC9sdm1ocy1mZW5kaS1uYW1lcy1uZXctY2VvLWFtaWQtbWFuYWdlbWVudC1yZXNodWZmbGUvP3V0bV9zb3VyY2U9bmV3c2xldHRlcl9kYWlseWRpZ2VzdCZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9jYW1wYWlnbj1EYWlseV9EaWdlc3RfMjgwNTI0JnV0bV9jb250ZW50PWludHJvVwVzcGNldUIKZlEuaVVmXZMCtlIbdHJpc3RyYW1iYWxkd2luOTBAZ21haWwuY29tWAQAAAAk) amid a reshuffle. - The fallout from MatchesFashion’s implosion [continues to hurt British designers](~/AAAHagA~/RgRoN-4uP4QDAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9hcnRpY2xlcy9lbnRyZXByZW5ldXJzaGlwL2RlZXBseS1jb25jZXJuaW5nLXZhbXBpcmVzLXdpZmUtY2xvc3VyZS1zaG93cy1iYXR0bGUtZmFjZWQtYnktaW5kZXBlbmRlbnQtYnJpdGlzaC1mYXNoaW9uLWJyYW5kcy8_dXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5ZGlnZXN0JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPURhaWx5X0RpZ2VzdF8yODA1MjQmdXRtX2NvbnRlbnQ9aW50cm9XBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~), The Guardian reports. - China has stepped up its supervision of influencers, [policing lavish displays of wealth](~/AAAHagA~/RgRoN-4uP0TjaHR0cHM6Ly93d3cuYnVzaW5lc3NvZmZhc2hpb24uY29tL2FydGljbGVzL2NoaW5hL2NoaW5lc2UtY3JhY2tzLWRvd24tb24tc29jaWFsLW1lZGlhLWluZmx1ZW5jZXJzLWZsYXVudGluZy1sYXZpc2gtbGlmZXN0eWxlcy8_dXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5ZGlnZXN0JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPURhaWx5X0RpZ2VzdF8yODA1MjQmdXRtX2NvbnRlbnQ9aW50cm9XBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~) as well as misinformation. - Join us as we bring together executives, entrepreneurs and creatives from around the world to reimagine the global beauty and wellness landscape at [The Business of Beauty Global Forum](~/AAAHagA~/RgRoN-4uP0SzaHR0cHM6Ly9wYWdlcy5idXNpbmVzc29mZmFzaGlvbi5jb20vdGhlLWJ1c2luZXNzLW9mLWJlYXV0eS1nbG9iYWwtZm9ydW0tMjAyNC8_dXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5ZGlnZXN0JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPURhaWx5X0RpZ2VzdF8yODA1MjQmdXRtX2NvbnRlbnQ9aW50cm9XBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~)livestream. [Register now](~/AAAHagA~/RgRoN-4uP0SzaHR0cHM6Ly9wYWdlcy5idXNpbmVzc29mZmFzaGlvbi5jb20vdGhlLWJ1c2luZXNzLW9mLWJlYXV0eS1nbG9iYWwtZm9ydW0tMjAyNC8_dXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5ZGlnZXN0JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPURhaWx5X0RpZ2VzdF8yODA1MjQmdXRtX2NvbnRlbnQ9aW50cm9XBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~). TOP STORIES [BEAUTY](~/AAAHagA~/RgRoN-4uP0TFaHR0cHM6Ly93d3cuYnVzaW5lc3NvZmZhc2hpb24uY29tL3RvcGljcy9iZWF1dHk_dXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5ZGlnZXN0JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPURhaWx5X0RpZ2VzdF8yODA1MjQmdXRtX3Rlcm09U1JHWk5RQk9NUkI3SEpBREQ2Q1RJTTNTUEUmdXRtX2NvbnRlbnQ9dG9wX3N0b3J5XzFfdG9waWNXBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~) [Case Study | Building an Effective Loyalty Programme](~/AAAHagA~/RgRoN-4uP4QjAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9jYXNlLXN0dWRpZXMvYmVhdXR5L2J1aWxkaW5nLWxveWFsdHktcHJvZ3JhbW1lLXBsYXlib29rLWN1c3RvbWVyLXJldGVudGlvbi1iZWF1dHktZmFzaGlvbi11bHRhLWRpb3ItY2hhbmVsLz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT1TUkdaTlFCT01SQjdISkFERDZDVElNM1NQRSZ1dG1fY29udGVudD10b3Bfc3RvcnlfMV90aXRsZVcFc3BjZXVCCmZRLmlVZl2TArZSG3RyaXN0cmFtYmFsZHdpbjkwQGdtYWlsLmNvbVgEAAAAJA~~) By Liz Flora ~/AAAHagA~/RgRoN-4uP4QjAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9jYXNlLXN0dWRpZXMvYmVhdXR5L2J1aWxkaW5nLWxveWFsdHktcHJvZ3JhbW1lLXBsYXlib29rLWN1c3RvbWVyLXJldGVudGlvbi1iZWF1dHktZmFzaGlvbi11bHRhLWRpb3ItY2hhbmVsLz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT1TUkdaTlFCT01SQjdISkFERDZDVElNM1NQRSZ1dG1fY29udGVudD10b3Bfc3RvcnlfMV9pbWFnZVcFc3BjZXVCCmZRLmlVZl2TArZSG3RyaXN0cmFtYmFsZHdpbjkwQGdtYWlsLmNvbVgEAAAAJA~~ [Serving as the ‘heartbeat’ for brands and retailers that deploy them with the right rewards, loyalty programmes incentivise repeat purchases, boost customer lifetime value and provide businesses with invaluable data for personalised marketing. But brands need to balance costs and benefits while creating a programme that supports their goals, maintains brand equity and keeps users engaged.](~/AAAHagA~/RgRoN-4uP4QhAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9jYXNlLXN0dWRpZXMvYmVhdXR5L2J1aWxkaW5nLWxveWFsdHktcHJvZ3JhbW1lLXBsYXlib29rLWN1c3RvbWVyLXJldGVudGlvbi1iZWF1dHktZmFzaGlvbi11bHRhLWRpb3ItY2hhbmVsLz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT1TUkdaTlFCT01SQjdISkFERDZDVElNM1NQRSZ1dG1fY29udGVudD10b3Bfc3RvcnlfMV9kZWtXBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~) [READ MORE](~/AAAHagA~/RgRoN-4uP4QhAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9jYXNlLXN0dWRpZXMvYmVhdXR5L2J1aWxkaW5nLWxveWFsdHktcHJvZ3JhbW1lLXBsYXlib29rLWN1c3RvbWVyLXJldGVudGlvbi1iZWF1dHktZmFzaGlvbi11bHRhLWRpb3ItY2hhbmVsLz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT1TUkdaTlFCT01SQjdISkFERDZDVElNM1NQRSZ1dG1fY29udGVudD10b3Bfc3RvcnlfMV9jdGFXBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~) ~/AAAHagA~/RgRoN-4uP4QhAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9jYXNlLXN0dWRpZXMvYmVhdXR5L2J1aWxkaW5nLWxveWFsdHktcHJvZ3JhbW1lLXBsYXlib29rLWN1c3RvbWVyLXJldGVudGlvbi1iZWF1dHktZmFzaGlvbi11bHRhLWRpb3ItY2hhbmVsLz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT1TUkdaTlFCT01SQjdISkFERDZDVElNM1NQRSZ1dG1fY29udGVudD10b3Bfc3RvcnlfMV9jdGFXBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~ [LUXURY](~/AAAHagA~/RgRoN-4uP0TFaHR0cHM6Ly93d3cuYnVzaW5lc3NvZmZhc2hpb24uY29tL3RvcGljcy9sdXh1cnk_dXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5ZGlnZXN0JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPURhaWx5X0RpZ2VzdF8yODA1MjQmdXRtX3Rlcm09NklKS1dZRVA1SkhXRk1TWUdZVE82Vk9JVkEmdXRtX2NvbnRlbnQ9dG9wX3N0b3J5XzJfdG9waWNXBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~) [LVMH’s Fendi Names New CEO Amid Management Reshuffle](~/AAAHagA~/RgRoN-4uP4QUAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9hcnRpY2xlcy9ob21lcGFnZS10b3AtYXJ0aWNsZS1wbGFjZW1lbnQvbHZtaHMtZmVuZGktbmFtZXMtbmV3LWNlby1hbWlkLW1hbmFnZW1lbnQtcmVzaHVmZmxlLz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT02SUpLV1lFUDVKSFdGTVNZR1lUTzZWT0lWQSZ1dG1fY29udGVudD10b3Bfc3RvcnlfMl90aXRsZVcFc3BjZXVCCmZRLmlVZl2TArZSG3RyaXN0cmFtYmFsZHdpbjkwQGdtYWlsLmNvbVgEAAAAJA~~) By Robert Williams ~/AAAHagA~/RgRoN-4uP4QUAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9hcnRpY2xlcy9ob21lcGFnZS10b3AtYXJ0aWNsZS1wbGFjZW1lbnQvbHZtaHMtZmVuZGktbmFtZXMtbmV3LWNlby1hbWlkLW1hbmFnZW1lbnQtcmVzaHVmZmxlLz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT02SUpLV1lFUDVKSFdGTVNZR1lUTzZWT0lWQSZ1dG1fY29udGVudD10b3Bfc3RvcnlfMl9pbWFnZVcFc3BjZXVCCmZRLmlVZl2TArZSG3RyaXN0cmFtYmFsZHdpbjkwQGdtYWlsLmNvbVgEAAAAJA~~ [Pierre-Emmanuel Angeloglou, managing director of the conglomerate’s Fashion Group structure, will add CEO of the Roman brand to his responsibilities, according to an internal announcement.](~/AAAHagA~/RgRoN-4uP4QSAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9hcnRpY2xlcy9ob21lcGFnZS10b3AtYXJ0aWNsZS1wbGFjZW1lbnQvbHZtaHMtZmVuZGktbmFtZXMtbmV3LWNlby1hbWlkLW1hbmFnZW1lbnQtcmVzaHVmZmxlLz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT02SUpLV1lFUDVKSFdGTVNZR1lUTzZWT0lWQSZ1dG1fY29udGVudD10b3Bfc3RvcnlfMl9kZWtXBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~) [READ MORE](~/AAAHagA~/RgRoN-4uP4QSAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9hcnRpY2xlcy9ob21lcGFnZS10b3AtYXJ0aWNsZS1wbGFjZW1lbnQvbHZtaHMtZmVuZGktbmFtZXMtbmV3LWNlby1hbWlkLW1hbmFnZW1lbnQtcmVzaHVmZmxlLz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT02SUpLV1lFUDVKSFdGTVNZR1lUTzZWT0lWQSZ1dG1fY29udGVudD10b3Bfc3RvcnlfMl9jdGFXBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~) ~/AAAHagA~/RgRoN-4uP4QSAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9hcnRpY2xlcy9ob21lcGFnZS10b3AtYXJ0aWNsZS1wbGFjZW1lbnQvbHZtaHMtZmVuZGktbmFtZXMtbmV3LWNlby1hbWlkLW1hbmFnZW1lbnQtcmVzaHVmZmxlLz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT02SUpLV1lFUDVKSFdGTVNZR1lUTzZWT0lWQSZ1dG1fY29udGVudD10b3Bfc3RvcnlfMl9jdGFXBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~ [BEAUTY](~/AAAHagA~/RgRoN-4uP0TFaHR0cHM6Ly93d3cuYnVzaW5lc3NvZmZhc2hpb24uY29tL3RvcGljcy9iZWF1dHk_dXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5ZGlnZXN0JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPURhaWx5X0RpZ2VzdF8yODA1MjQmdXRtX3Rlcm09S0lBU1pRTVZPRkdHUkRYNlVJRUJXWjRKQ0UmdXRtX2NvbnRlbnQ9dG9wX3N0b3J5XzNfdG9waWNXBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~) [The Business of Beauty Global Forum 2024 – Full Agenda & Speaker Lineup](~/AAAHagA~/RgRoN-4uP4QjAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9ldmVudHMvYmVhdXR5L2dpc2VsZS1idW5kY2hlbi1oZWVsYS15YW5nLWFuZC1kYW5lc3NhLW15cmlja3Mtam9pbi10aGUtYnVzaW5lc3Mtb2YtYmVhdXR5LWdsb2JhbC1mb3J1bS0yMDI0Lz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT1LSUFTWlFNVk9GR0dSRFg2VUlFQldaNEpDRSZ1dG1fY29udGVudD10b3Bfc3RvcnlfM190aXRsZVcFc3BjZXVCCmZRLmlVZl2TArZSG3RyaXN0cmFtYmFsZHdpbjkwQGdtYWlsLmNvbVgEAAAAJA~~) By BoF Team ~/AAAHagA~/RgRoN-4uP4QjAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9ldmVudHMvYmVhdXR5L2dpc2VsZS1idW5kY2hlbi1oZWVsYS15YW5nLWFuZC1kYW5lc3NhLW15cmlja3Mtam9pbi10aGUtYnVzaW5lc3Mtb2YtYmVhdXR5LWdsb2JhbC1mb3J1bS0yMDI0Lz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT1LSUFTWlFNVk9GR0dSRFg2VUlFQldaNEpDRSZ1dG1fY29udGVudD10b3Bfc3RvcnlfM19pbWFnZVcFc3BjZXVCCmZRLmlVZl2TArZSG3RyaXN0cmFtYmFsZHdpbjkwQGdtYWlsLmNvbVgEAAAAJA~~ [Register now for the global livestream on June 3-4 to learn from speakers including Heela Yang, Danessa Myricks and Deepak Chopra.](~/AAAHagA~/RgRoN-4uP4QhAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9ldmVudHMvYmVhdXR5L2dpc2VsZS1idW5kY2hlbi1oZWVsYS15YW5nLWFuZC1kYW5lc3NhLW15cmlja3Mtam9pbi10aGUtYnVzaW5lc3Mtb2YtYmVhdXR5LWdsb2JhbC1mb3J1bS0yMDI0Lz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT1LSUFTWlFNVk9GR0dSRFg2VUlFQldaNEpDRSZ1dG1fY29udGVudD10b3Bfc3RvcnlfM19kZWtXBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~) [READ MORE](~/AAAHagA~/RgRoN-4uP4QhAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9ldmVudHMvYmVhdXR5L2dpc2VsZS1idW5kY2hlbi1oZWVsYS15YW5nLWFuZC1kYW5lc3NhLW15cmlja3Mtam9pbi10aGUtYnVzaW5lc3Mtb2YtYmVhdXR5LWdsb2JhbC1mb3J1bS0yMDI0Lz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fdGVybT1LSUFTWlFNVk9GR0dSRFg2VUlFQldaNEpDRSZ1dG1fY29udGVudD10b3Bfc3RvcnlfM19jdGFXBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~) [ENTREPRENEURSHIP](~/AAAHagA~/RgRoN-4uP0TPaHR0cHM6Ly93d3cuYnVzaW5lc3NvZmZhc2hpb24uY29tL3RvcGljcy9lbnRyZXByZW5ldXJzaGlwP3V0bV9zb3VyY2U9bmV3c2xldHRlcl9kYWlseWRpZ2VzdCZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9jYW1wYWlnbj1EYWlseV9EaWdlc3RfMjgwNTI0JnV0bV90ZXJtPU5GNkdPRkJWWEZGSDNPQjZaT1JGMkQ0QlJJJnV0bV9jb250ZW50PXRvcF9zdG9yeV80X3RvcGljVwVzcGNldUIKZlEuaVVmXZMCtlIbdHJpc3RyYW1iYWxkd2luOTBAZ21haWwuY29tWAQAAAAk) [Vampire’s Wife Closure Shows Battle Faced by Independent British Brands](~/AAAHagA~/RgRoN-4uP4QzAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9hcnRpY2xlcy9lbnRyZXByZW5ldXJzaGlwL2RlZXBseS1jb25jZXJuaW5nLXZhbXBpcmVzLXdpZmUtY2xvc3VyZS1zaG93cy1iYXR0bGUtZmFjZWQtYnktaW5kZXBlbmRlbnQtYnJpdGlzaC1mYXNoaW9uLWJyYW5kcy8_dXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5ZGlnZXN0JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPURhaWx5X0RpZ2VzdF8yODA1MjQmdXRtX3Rlcm09TkY2R09GQlZYRkZIM09CNlpPUkYyRDRCUkkmdXRtX2NvbnRlbnQ9dG9wX3N0b3J5XzRfdGl0bGVXBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~) By The Guardian [The fallout from the collapse of MatchesFashion continues to ricochet through Britain’s fashion ecosystem.](~/AAAHagA~/RgRoN-4uP4QxAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9hcnRpY2xlcy9lbnRyZXByZW5ldXJzaGlwL2RlZXBseS1jb25jZXJuaW5nLXZhbXBpcmVzLXdpZmUtY2xvc3VyZS1zaG93cy1iYXR0bGUtZmFjZWQtYnktaW5kZXBlbmRlbnQtYnJpdGlzaC1mYXNoaW9uLWJyYW5kcy8_dXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5ZGlnZXN0JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPURhaWx5X0RpZ2VzdF8yODA1MjQmdXRtX3Rlcm09TkY2R09GQlZYRkZIM09CNlpPUkYyRDRCUkkmdXRtX2NvbnRlbnQ9dG9wX3N0b3J5XzRfZGVrVwVzcGNldUIKZlEuaVVmXZMCtlIbdHJpc3RyYW1iYWxkd2luOTBAZ21haWwuY29tWAQAAAAk) [READ MORE](~/AAAHagA~/RgRoN-4uP4QxAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9hcnRpY2xlcy9lbnRyZXByZW5ldXJzaGlwL2RlZXBseS1jb25jZXJuaW5nLXZhbXBpcmVzLXdpZmUtY2xvc3VyZS1zaG93cy1iYXR0bGUtZmFjZWQtYnktaW5kZXBlbmRlbnQtYnJpdGlzaC1mYXNoaW9uLWJyYW5kcy8_dXRtX3NvdXJjZT1uZXdzbGV0dGVyX2RhaWx5ZGlnZXN0JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPURhaWx5X0RpZ2VzdF8yODA1MjQmdXRtX3Rlcm09TkY2R09GQlZYRkZIM09CNlpPUkYyRDRCUkkmdXRtX2NvbnRlbnQ9dG9wX3N0b3J5XzRfY3RhVwVzcGNldUIKZlEuaVVmXZMCtlIbdHJpc3RyYW1iYWxkd2luOTBAZ21haWwuY29tWAQAAAAk) [China Cracks Down on Social Media Influencers Flaunting Lavish Lifestyles](~/AAAHagA~/RgRoN-4uP4QTAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9hcnRpY2xlcy9jaGluYS9jaGluZXNlLWNyYWNrcy1kb3duLW9uLXNvY2lhbC1tZWRpYS1pbmZsdWVuY2Vycy1mbGF1bnRpbmctbGF2aXNoLWxpZmVzdHlsZXMvP3V0bV9zb3VyY2U9bmV3c2xldHRlcl9kYWlseWRpZ2VzdCZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9jYW1wYWlnbj1EYWlseV9EaWdlc3RfMjgwNTI0JnV0bV90ZXJtPTZQWUFFWlY3NVpFMkxKSlRaR0JMRUE1SDRZJnV0bV9jb250ZW50PXRvcF9zdG9yeV81X3RpdGxlVwVzcGNldUIKZlEuaVVmXZMCtlIbdHJpc3RyYW1iYWxkd2luOTBAZ21haWwuY29tWAQAAAAk) [READ MORE](~/AAAHagA~/RgRoN-4uP4QRAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9hcnRpY2xlcy9jaGluYS9jaGluZXNlLWNyYWNrcy1kb3duLW9uLXNvY2lhbC1tZWRpYS1pbmZsdWVuY2Vycy1mbGF1bnRpbmctbGF2aXNoLWxpZmVzdHlsZXMvP3V0bV9zb3VyY2U9bmV3c2xldHRlcl9kYWlseWRpZ2VzdCZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9jYW1wYWlnbj1EYWlseV9EaWdlc3RfMjgwNTI0JnV0bV90ZXJtPTZQWUFFWlY3NVpFMkxKSlRaR0JMRUE1SDRZJnV0bV9jb250ZW50PXRvcF9zdG9yeV81X2N0YVcFc3BjZXVCCmZRLmlVZl2TArZSG3RyaXN0cmFtYmFsZHdpbjkwQGdtYWlsLmNvbVgEAAAAJA~~) [BoF PROFESSIONAL Join now and enjoy your first 30 days for just $/£/€1](~/AAAHagA~/RgRoN-4uP0SraHR0cHM6Ly93d3cuYnVzaW5lc3NvZmZhc2hpb24uY29tL3N1YnNjcmlwdGlvbnMvcGFja2FnZXMvP3V0bV9zb3VyY2U9bmV3c2xldHRlcl9kYWlseWRpZ2VzdCZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9jYW1wYWlnbj1EYWlseV9EaWdlc3RfMjgwNTI0JnV0bV9jb250ZW50PWJvZnByb19tb2R1bGVfY3RhVwVzcGNldUIKZlEuaVVmXZMCtlIbdHJpc3RyYW1iYWxkd2luOTBAZ21haWwuY29tWAQAAAAk) [START TRIAL](~/AAAHagA~/RgRoN-4uP0SraHR0cHM6Ly93d3cuYnVzaW5lc3NvZmZhc2hpb24uY29tL3N1YnNjcmlwdGlvbnMvcGFja2FnZXMvP3V0bV9zb3VyY2U9bmV3c2xldHRlcl9kYWlseWRpZ2VzdCZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9jYW1wYWlnbj1EYWlseV9EaWdlc3RfMjgwNTI0JnV0bV9jb250ZW50PWJvZnByb19tb2R1bGVfY3RhVwVzcGNldUIKZlEuaVVmXZMCtlIbdHJpc3RyYW1iYWxkd2luOTBAZ21haWwuY29tWAQAAAAk) PARTNER CONTENT ~/AAAHagA~/RgRoN-4uP4QMAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9hcnRpY2xlcy9iZWF1dHkvcGVyZm9ybWFuY2Utd2VsbG5lc3MtYnVzaW5lc3Mtc3RyYXRlZ3ktZm9yLXRoZS1sdXh1cnktY29uc3VtZXItYXQtYXViZXJnZS1yZXNvcnRzLWNvbGxlY3Rpb24tc3Rhbmx5LXJhbmNoLz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fY29udGVudD1zcG9uc29yZWRfaW1hZ2VXBXNwY2V1QgpmUS5pVWZdkwK2Uht0cmlzdHJhbWJhbGR3aW45MEBnbWFpbC5jb21YBAAAACQ~ Putting the Performance into Wellness As customer engagement with wellness practices matures, performance-based science and activities are increasingly popular and distinguishing providers in the market. To cater to this shift, luxury resort and hotel Stanly Ranch, Auberge Resorts Collection in Napa Valley offers three wellness centres, designed to optimise the performance of mind and body, with focuses on sleep, hydration, mindfulness and recovery. "We have a hyperbaric chamber, contrast therapy, the ability to do ice baths, lymphatic drainage — all of this because guests are asking for these modalities," says Auberge Resorts Collection’s VP of operations in wellbeing, Vivianne Garcia-Tunon. "Ten years ago, everything relating to wellness was fringe information. Now, with all the research invested into the market, customers are exceptionally well-informed. Our programmes are tailored to the specific goals of that informed guest." [READ MORE](~/AAAHagA~/RgRoN-4uP4QKAWh0dHBzOi8vd3d3LmJ1c2luZXNzb2ZmYXNoaW9uLmNvbS9hcnRpY2xlcy9iZWF1dHkvcGVyZm9ybWFuY2Utd2VsbG5lc3MtYnVzaW5lc3Mtc3RyYXRlZ3ktZm9yLXRoZS1sdXh1cnktY29uc3VtZXItYXQtYXViZXJnZS1yZXNvcnRzLWNvbGxlY3Rpb24tc3Rhbmx5LXJhbmNoLz91dG1fc291cmNlPW5ld3NsZXR0ZXJfZGFpbHlkaWdlc3QmdXRtX21lZGl1bT1lbWFpbCZ1dG1fY2FtcGFpZ249RGFpbHlfRGlnZXN0XzI4MDUyNCZ1dG1fY29udGVudD1zcG9uc29yZWRfY3RhVwVzcGNldUIKZlEuaVVmXZMCtlIbdHJpc3RyYW1iYWxkd2luOTBAZ21haWwuY29tWAQAAAAk) The Business of Fashion AGENDA-SETTING INTELLIGENCE, ANALYSIS AND ADVICE FOR THE GLOBAL FASHION COMMUNITY. 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