Tips for Closing the Customer Feedback Loop [Newsletter]

Plus, a new e-guide for CX/Marketing practitioners and a case study about product teams closing the loop at scale. [Alchemer Logo](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VHv3qn9gW7lCdLW6lZ3l8W4y6g-Z1WN0y-W7cR2NT1040rMW13r-Bv53GxhrW4cfTKN6tnLdwW1GgF624SqJQbW4vKnJ76WT-6PV57qqn65wGB3W6tgwkn70TvRCW1GZ7td1x6jmtW4JH_yy5-m7YzN5Dvcfy8pLbPVL4dC43zlGNxVBMg8J1qW0vzW36l2q176DSPQW2M6rtF2GSCtxW14lhK27bVLr_W6RL28S8myzRVW6NRplk8CVL94W6QzyM23RCcKgW9lXpRn2tJ584W4JBDCb2qNZL9W2R4G5z94_2srW4vplxv7lCxj1W6bpfPx40r-glf6rTJd404) October 2023 [Monthly Insider] [tips-for-closing-feedback-loop](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VHv3qn9gW7lCdLW6lZ3pSVJfpHv1XntYbW7H_6_N2gl9QsW8SlKDx2hybxZW66WWNC39n0y9W5RSvx_9ffKHBW7gBSYN3ZCY_QW40kqtv1YXgvvW3dywyr4dLx3KW3L-Ry45QSsnqVnMmCM1YY1ZmW1Z5DBg3JqfW1W1kn9Nv5PzHHBW4JqktS5DFy7-W4cMxvj8sDfbLW8QkrtN7MjTNcW1JP4Bq5dcjQSW58z8Bl35QlDQW6NB-6D3JH8lGVXkY8p2SrBb3W4rcW1f7BrPsnN8XL21ly10x9W7Lgp2Q4xpy4gW56HJHc2j9jzFW8WK-2J6mwfN4f640Xz804) Thought-Leadership: Closing the Feedback Loop At Alchemer, we are committed to helping our customers [close the feedback loop](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VHP3qn9gW7Y8-PT6lZ3mTW2Xzh8P7VJMxqN5rNKwy90mS5W7ZjxjL3Y2YrPW6CYGCQ79Sz4zW1JStzW21j49-N5YV7FH_L5L8W6Y36b557q4k1W8y5jlv3f24sZW1TrtVT8c99CrW3Rt_4X6ps1qsN6JMpPPmMdm_N2PtPL2WLWC0W3l_6FZ2Z8LR4W7FTBzh4r-VH-W32JdPl8N0cDzVMfJxT8gV0mlVCD0Ph1ZjFgxW6Bfgqs380Ff6W6xt68Q3lwTsKW42_H2x6FpYBKW711NSt3FscxYW19VH-p4j72gsW36JBJr329F7xW6zmGz78RHgskW3MMWCw4tNRtsW1Tw0L73Z6bvbf2x9Rjs04) with their customers — enabling the ability to collect feedback and immediately take action. We invite you to read three recent articles by Alchemer executives about the importance of closing the customer feedback loop: - Ryan Tamminga (SVP, Product and Services) writes about the importance of mapping out the customer journey as you attempt to close the feedback loop. ([CustomerThink](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VGj5nXHsW50kH_H6lZ3p1W1-2mQ65pLxcPW1cb01f7VZR0NW3y0D1_647cz2VlLp2l6vk8NxW9bK6S47H_VDhW108RWs8qtvNhW36W6B86rH_rqW4KMvqX6SC_XkW8VH_v41RssYrW3jmy5k5ghNjyVqWk7X2tVM4VW8XmXt32BgKz8W5HLMC81mkMfRW6bkWwD1DmRtWW3v3vf445jqP6W4ldBwD86N41-N6m6BzMH4c6hW94NWhZ4L1-smW22WJPx4YYK_NW750PrF3HKzdhW6qDfdD1TY739W8FG5FM5FV6mlW92DKJP8Dt_1hW5NQFPf80PBMcW2VKG5h5h_K_LW65g6pv79q1rXW6SR3-V6w4C81VtlYGJ2Vz6GDW7bW9yZ8N94mGW3bRrF14rNBs5N4f9HmS4Y64WW912qPk4dKMQ5f99XcKM04)) - Chris Benham (CMO) writes about how automation can help close the feedback loop — not by replacing human interaction, but enabling it instead. ([MarketingProfs](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VGj5nXHsW50kH_H6lZ3mBW8xGWbn3h781XW1q7QBl5n3YrcW6ldd4v2qfRr4W3SvbDh80dfRhW5WVffm3QfNSLW6FW44R75KJNrW7M8bYY7JrjNdW12GqSW4zf3njW4y3rBf17q1-dW9gt4hV7FTkvnN6LG4gX-zh2fW7gxCps6xnt47W42GpqZ4H-ZsqW1NbpV-1-wSRDN3gJZw0C3jYXW7-Vc_B70b-c2W43Xs8g3gT4-hW5D4KZk50x_-MW8dQ6vc7KrGmsW8X75Vs7_c6DlW8PTtsG6Db6BkW7SWRgf88lllqW4LFYKL17hQxLW2XhT4T1Rb5x9Vnr2Rw7Bg-nBW8h_Z873Qp0wsN7HWTz4F4x6JW79bWNf4nRdGFW48XjwL1gwzNtW9lX6dT1nMjkWW14TNQL2bJJKbW1mgVg9955vCvf8XnjZg04)) - Robi Ganguly (Alchemer Mobile Founder and GM) writes about how closing the customer feedback loop works differently in mobile and how to do so at scale. ([Business of Apps](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VGj5nXHsW50kH_H6lZ3k_W6-7yJq6R916TW1SFRcr1KCbXDW2fyZdN8nkN3RW38Rqj_32_4r_W2frXhh40HXqBW5pr2_c8g96jtW4W70S08l3b-kN7Mrym-V-g6gW8NkzvJ8MZ4cgN3LP5BdVx5Z_N5Bhmr9nGTvZW8jcQMx6s-RS8W1l0SSL7PHFVgW3XSyQq1Jf27vW30N3yJ81b-PcW65bbRv5hDKNPW1SwgdV1pFkFsW7R0qt52dXh1KW6x2P1Z81BWjhW6Wf-s64B1_L-W7ffLr02K2BFNW5WPHQ74WVmsQW15nyCc3V-5F4W1JCFLp7k-S_BW7jwSTg2nfZh2W6nKVD26kTnBFW8lv8nY28KzcTW8X-K0H3Y2Bh2VYZ8B994K02gN762VY9VRb36N9j_VhBjQTgbW8GFf-K852Q98f4Yg2nj04)) Brandi Vandegriff (CTO) also contributed an article this month, writing about 5 principles IT leaders should leverage for business success. Using these principles, leaders can navigate challenges with confidence, seize opportunities, and create a culture of adaptability. ([Information Week](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VGC5nXHsW5BWr2F6lZ3p8N6QJG2x-KCSGW92dR2Y617hjdVRlV6X6Mjd0PW4zl3Xn6J_NCjW9h6X7j4qnC6cW2KKNmB5Mp56lW4Hj5pV94zGQMN1RKhtmswK2cW8XYgtq8Gh3YZW2J7v_C70SYFJW258H2M7kC4MpW6MgrSC2JK7QsW4FRll16tcvZrW8SF_766YsDNqVl1Rw31MmTxnW9kX0Sw77XYt9W5l0Rng5kNpcbW8sS-N46Lh1j3W86mBHB6mjTZ_W3RrBYJ2jqQj9W1nkXlq3VFYtQVQwBr88lBjwKVShKf74Dj2N2V_jclR659cmsW7KTtXD96k_v_W3dktnR9cbcjGW3fbs_281XNFKV4LG8C1mVj6dW71QZB86xM205VY28tl47XBsyV89jNN71DF-DW6lnWDl1vKMfdMc7QCk3L8LpW7TKM332KjH4gf1qnhMn04)) E-Guide: Your guide to closing the feedback loop with customers and employees [Lightbulb: Tips and Tricks] Alchemer also recently published a comprehensive e-guide to closing the feedback loop. Read an excerpt: “The hardest step to take with your CX and VoC program is closing the loop in a timely fashion. Closing the loop with your audience – be they customers or employees – is the fastest way to turn their experience into a positive one. The first step in shortening the time from feedback to response is to decouple responding to feedback from analysis...” Read the [e-guide to closing the feedback loop](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VHP3qn9gW7Y8-PT6lZ3mcW8B63Sm7ZN4nDW4hLRsP48fY3mW6KDFK28CmpttW79gyCd2Fl8YMW4bMYX210jn4vW6tm6gK5bYSZ4W4Bznj-7G_WBMN2SXPVGTTpdlN8GzvPn39bTfN516hJXzzgCFVNPSQz4CB95lW546GgK1FV-n2W1C7cyL3vS6trW5Q_TQW1wBKbFW8hQvW_4T2Gb9W7dVDjp8-FVpPVfJk3l58tqzzW5q2G0N3DzYKzW7_5VyQ8lFDdqW3pYWHx5VHhS4N5TrVD-Jqn8HMHDnJ0d8tdlW1w5PZZ5hVPj_W7R-ZwF547h6-Vpc7G5909YGWW4TKNL-3jVxB3f6QW7Cn04). Alchemer Mobile Success Story: WeatherBug Over 12 million people rely on WeatherBug for accurate weather reporting to help plan their day. At this scale, achieving a consistently excellent mobile experience is no small feat. WeatherBug partnered with Alchemer Mobile to build a mobile feedback engine that was faster, adaptable, and bi-directional. [Case Study] By translating feedback into action, the WeatherBug team increased app store ratings and reviews, informed and prioritized product improvements, and encouraged their most enthusiastic customers to share — and amplify — their personal WeatherBug stories for use in new marketing campaigns. Learn how a product team closed the loop with app users at scale. Read the [WeatherBug case study](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VHP3qn9gW7Y8-PT6lZ3nVW2q1X1D1CRPQhW4jSGV078hMHCN5ylc28zzXBFW3YSkvK8NJ1ThMNRTR2wxVtDW8xKMW86B1NfXW55l27R4TdHXgW54ycnb3NwWYzMPyy5kJKqQ8W3gPvTP5BPcpWF2tRC5w4kj8W8nxY155TxkB3Vn-f_84q-MbmW6XBZs77vpk4bN3wWLWfSvlsWW43mtfV1zw76MN1XNZw15clT8VYMB5289YhTnW5vN-x81JJfPgW15cdD63sY1TsW65Bvwy54qJltVYcS1w5hS-WPW6N8T7H1CCWYCW1HHnmx6Txq9jW6KQqWb3Bts-dW4jFGMR4Qt1r-f99prQb04) today. Join Alchemer Webinars: [panels-webinar] October 31-November 1: - [U.S. Oct 31, 11:00am ET](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VGj5nXHsW50kH_H6lZ3mqVH1LY85bbLWCW1l-5tc8YyZG2W1k8Vql38-j4PW7ZgHXR5pVYh7W7kzYqY3yzjV7W5jchMl7bZDF3W6m4R021SfjPlW5Lw9sS5vg3kCW36Xhgr5pB4bFW7-dn193kC_JFW3QH9Hs1RVkFtW3NmWl086JMMTW1FHWbB2jlQS1W60gDn82K0qZJW5S49qp8pv__wW3Jy3Fn6Q1Qs5T9SMR51Z866Vv4Jrd16dmXtW4VfbvK6SKlT_W1mCWsM5dPLzmW3wc3Zt6PQ8gXW8hdKWm8z7tC6W3vCCVf8T4dwLVkcF3F90Rsb8W5DqWN97tLDPlW8YFGgc2Ms27dW958TcK4C9SLvW881jH06rzKmFW8PhsW53FxbdTW4YS4xd7dNRGYW3Jw_0r40-H8GW3SgbBT2m-rbkdjQHfP04) - [APAC Nov 1, 10:00 UTC +9](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VGj5nXHsW50kH_H6lZ3lCW6fDx7T98rKtcW7p-kz07z4zfBW5x6qRm7SBgTxN7FXLHkPbsXBW6mCZ808l37z5W6bRJZM5QDjxtW6vHGqh5cGxCGV-qS0Z3xb_1xT_rp94fYd8nW58JHBg2BQ7mvW146z2h5-HWYxW7X9NLx8TN2QxW8bB8S78lXPyhN2zJCMD9WYbtW6dTgjj7PXCb7N95BmbRKzyv0N5_wBpFJFZ-VW91BQXq6fY4-bW1g9WPH8VB35VW1xdP3P2mxzH-W2GPPP78JSgdSW58npHT1wJsNpW9hy2007tdsXtW2BmTXT775YYmW8vP4cL88tD9_W3vZSYj38B3NhVtQ3sc7NlxpZVQ0lcJ2CTbmTW4FpF3G5y0HxMW4HhK__4qzj06W5XXybg8xf8MVW3RTVqX6S0CNZf57Z0rg04) - [EU Nov 1, 10:00 GMT +1](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VGj5nXHsW50kH_H6lZ3nBW3gWWTy2zs_dYW4bCjbQ3qfl6QN3V4QvjLTjj5W71Tlkg2RG1BdW5f6nl_7drC0gVchMGZ74KzV1W4z0n9030LsW-VCh40M45SbkRW6y0mLh2Qcv1XW2C-1F66Kz88NW481vxH1fR9tnW6bXZ1R8vcnK3W6m9tR_92dq_fW39lGp317Dz0sW3t-l9S52XVhFW1vQ5Q7408W9BVvcv_28pSfDbVQjy4k6k-4G2W5W7-5T68VGshVsYm_D3qT0PjW1h0Kgq3jjpt8W7m8HDq9d7MpZW45P1s_36sHpGV6M1Dx9kjC-SW2kR4Kh1cqk6RW6DNsR-8zL1bFW7bSlJ75WN1k-W82RWyd2fpc_8W2-Vx498xdrLpW7v0sBY5TWjjBW3tQt1v58QrXrW2TVWsB6Dh1q7f85q8pl04) [Newsletter-webinar-Mobile-App-Customers-1] November 7-8: - [U.S. Nov 7, 11:00am ET](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VGj5nXHsW50kH_H6lZ3pXW6J3pTf5J8m--W6QS2b06lbM0KW44g-D445TfqqW3_K0VN1dBFdvW2nv5DK4jxtr5VN9JW579rLZLW7pqzZ330QB3GW3tdCqR5GCFLDN7l93C9yyx6RW7wmKPr8yXZ-qW7PfVWn2lDsC9W4Ckgvz5XWhzZW4X3byx1CG_HkW3l_Dfp7cG-ykW76r3qg17xqNsW84wZhM6-P8b8N1KzKSgLNVKZW6VkNmp2cXGLKW7mb8Zg4vF90XW722KPc50hjZSW40CGy-1yq6-zW1Hf1RG8gpp9dN630RM-7vg2fW56QCQX7Rvf-0W7VY1Ky4SP7CvW5qTn-_8B5fX0W5Mgr282lphztW2j9P_f92YlVDW4qv6Kh74h8J6N1WwzHc6yFyNW7QBtfP5BwGnPW4KM_5z1bbSJ8f5zsMcg04) - [APAC Nov 8, 10:00 UTC +9](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VGj5nXHsW50kH_H6lZ3mdW6Tf9CX7cqCS6W1d8D3Q5FQWp0W8HYlW58sDqqHW9f2P4x87_SmTW38Ptg56dtyl9W195V_p78t98TW4mJ8xj4H1t2fN6n7wNGPglJqW4D3JcQ104QjXW1pdWxM22V62QW3Sdg5B79GPd6N97MnWTBswRpW7plvvg4bWJv2W65F_2J7bkjskVB-H0F4GhvpJW5RcZmc8KN78tV7cWc11W48dcW8fKb_d3wbC6zW2BKwL92sVnXTW6mfPNV6mWP3NW6DhwDF6fJ0FqW67YFNM92RYZ3W1xT8xh8G4W8WW8L2bP266DW9QW2wGRS26mMKqMW2Ns9DG7Sdmc3W8lhvRM7ZddTPW4kMGJJ5gssZlW6wPfw18hTDgJN16TnVSnw1TPV9tDqK6YFbGwW7pXkbx7YLs_cf6WS-hg04) - [EU Nov 8, 10:00 GMT +1](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VGj5nXHsW50kH_H6lZ3nbMpTDyyxyxKlW2WPHrX5gMNppW8nl8fV15Jl5rVKmb9w7r--qjW4GS0dx3xy_R3N51c1JtPycj7W2Rln6D8fHS4BW4G0hTH58rwzwW2_0_v67FB4l_W7bnzCv99RJHnW8zqS-_5Gv41yW3vzCqF7hFwVsW8YBQT53cyJv5W6pyWl-1nYT20W8XMG1d5MLJ0kW96czRg1d4Z4wW8_Ss4J3-tD-3W2-pmkk4z8CPdV__mxl5HjhgVVgrFFm6V_WMxVKdtl17TsMJ7W6w-2f691593ZW2DV-7T6p-xwzW1xjN6K1vdKFyN5fXQrYdJxp3W4zzZ4F7N5dk1VmkHYL5gVKXqVysryS4ChsfpW1DmPK71BfF8NW4Fy8Q_1Rw_zBW3N2wKx4qDWlVW7LgQVc5jtwy3f2K2lBz04) [3-Surprising-Uses-for-Survey-Software-Webinar-Newsletter-1] November 14-15: - [U.S. Nov 14, 11:00am ET](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VGj5nXHsW50kH_H6lZ3q1W5msnJy7Nkq9zN89D6x8DzpgMW9bk-H66-MDGhV2xflt90fX7vVHnRtT3Bc7F7W8KVHRM8F8-K8W6lLv2-5b5kfMW1FkTz03W3ZdPW8Rb8Wj3wzDnQW5JlhCs73wtH6W6SKG1h5YND5bV4qnNM3mJ0frW5J4TLp3BzNgXW317frX7DD-Q2W7cSnD86tLXv9W1mljpc8h2rZnW2l6fRB93JlpTW5SJvns4nvRpnW2pGFqv63M7J9W72NmJ-2Fj2FJW3zDFTg3yDtklW90gGRQ1c-qh-F4jYz4yBdN6W45tksk6W84lpW96bjKr3HhBbDW68xw-L3CFkHpW41r10q3-dZ40W3SpDD01YWbPnN8x7XHG7-FVpN6GZbQD3pHj3W86_V5x52BVZLW5hrL4k2xw3Htf6hbZrv04) - [APAC Nov 15, 10:00 UTC +9](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VGj5nXHsW50kH_H6lZ3p-W8KSyH-5Z2L0jVYQrNW604prgN1HCJ6NvZd3KW1rd8TP19-GvfVV-rHV7LzCxPW8tGV3G8qGz3vW8RDS972dDwBPW19Tvsz86YckKW5P500D3ZMjPPW8H3fRX5nzLBZW5Zrm-Q2fZZ1yW3jZBnt2H3dqLW8L_XCp5q9JKRW4M2K0R9lqvq4W6XyzDX6S94d6W82J6cc2wYDQGW9k_5f17SFy2GW1TxQmn3zdmBhW1FYJj01fnbDXW7v8Byy2JSp3cW6bbbdJ1JlXr4W3SMj4v3vg7BxW2DxS953417nWN4K4Zc7mc7g0W5_0tPP2dh5kpW5Nzh329c9CTxW5_LJP713wssQW7GL-6J50BqmtW60nCDL3Sb_-rW6XGz_Z6RW6QZW3S0M1K6jMB8TW65ZYxg2Qjx8Kf8wkpMn04) - [EU Nov 15, 10:00 GMT +1](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VGj5nXHsW50kH_H6lZ3mTW7XMtQq70rGhHMtVZMM2wqcJW5L0vC-12mWYVN2C1L8gsgLhlW59Yr3K5xKG5JW1JDCj53y5qS7N1_FV2j48v7pW5dbJPR8sPZVDW6xYBrC6ZBC6jN5CFvBGjdWtLW44BCsp47X2YXW477cC763Y5pVW19XVd526BRnjN6x6Qz7zHXwBW4pyqRr7p3nXhW5VXL3Y7WW9MyN2KnYYwQJTLsW1f08z95k_fvYW3Njq5x4fWXYhW1BbS728s0QtNVhXsL_4CzH1-W65wgbJ92J0y1W6KmMQK8rtkJ5W4_XDVY1fM19QW5vWPdc1rpXpYN2CHpc2qbQ7RW6tqLT_6-vt3WW1Z6J9P8sDWMZW889RHt2tPB08W1rLmTd51pXX-W38RDsl4mXH1dW1vt6Gp6VXVLRf7Q15Ys04) [Newsletter-webinar-Mobile-Demo] LIVE November 17: - [U.S. Nov 17, 12:00pm ET](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VJ43qn9gW8wLKSR6lZ3kCW2mRHT27F20wNW5Mtx0f5h_h-rW1ZRC7F48_cLzW54JbbZ5vdRHJW8b5mWx1MnqzyW8cZHW268x-5BW7-71r83XDGqKVsnG7F8XW3RgW5Gf0_K82QHkzW1y_lnK8dFjBwW8-6hjM6KCFPcW39bkMw1KyLxbW8tm46G9k4-qDW7bxNQt7K7ZY5W53G0P97Fc66KN6jK7Rw1dflLW5kW2tS8kcR_gW2vX2bJ7c_B0RW95h-FV7610FRW5pv9W64d9k-FW1P7lWp4Q4pzqW7CTNcs42nX2rW6nSsRR6RxzbcN80W6dgGLSx9W4k8S2k7SWx3lW36RDJM35mnkzW10y7m322T37-W7MnQ6t2-Wfq2f6t_dz-04) [Connect with Alchemer in the way you want](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VHP3qn9gW7Y8-PT6lZ3lRW3j9vpB26lqFmW59DKjh5lPYZPVgblsM76zq23W67YNvM5jMPmmW7vfXQl8g7t6hVLb46G6dPmSzW2WPTrY4LtclqW2mjf9c62sXM7W7ydKQY6rd6Z9W75Z-2B6m-7Q4W134j0P16dJCHW72ppDz1H-CqVW16LZgF232KX6W1HSbTG3WdXZdW3Bdw8Z7S69GTW7H4xZ990WkgSW7f7RtC7sy4d4N3bP-cnn7yLMW16VtCV6lCCD-W3QFh2610501sW7h7DQq2lkLwgW2DNGH6668Y4LW26X-9H2dDLmBW8G5CCZ8xsqg-W8LYfhJ1bxfJZW2SzqPD8_FWdgf7STbtl04) G2 Review of the Month [Ayala](113/czZV604/VVXsbL3fTZy1W1lvfW37yqjSlW1CR2895560_hN3X6VJn3qn9gW95jsWP6lZ3nSW3T3KnH7qNbG9W5kS_Zd4-wlsPW6L6gc03GfZhyW2svdkH4B7GN2W4qgrFl1YwmM5W5v4V2Z8rX5PtW2DTwXN8T1nDvW28Npfh427dRkW355WYl5hq3p8W8SjGFV8zcfMsW50h3SY27pQ0GW1_tmRR2tlZw5W8trHTr3q2tVvW7V4rmP6HN6fYW69FSXp5k0ggQW619qlY8Zv5rcW5SH3823m4gJQW7rwHFn3Vtd7tW7LWNg19ckR6DN6P8fRFqQbkmW1v4BFG1nbSXFW1Jf1sN6tdGJBW23-NVW73Z3syW3Rc6l78HjZ4jW6DjlSy7-VJjKW2jrjth6xqMWHM8-V0vyYxHgW2gJCTg2s_Gn6VwnGQC13x2vcW4krHYs6yhQR2f4Ymg-M04) is an experienced market researcher who uses Alchemer to produce surveys for her clients. "It's more user friendly than Qualtrics, super easy to learn, and you can't beat the customer support you get." Thanks for using Alchemer, Ayala! 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